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ABXDZZ's avatar
ABXDZZ
New Novice
1 month ago

I can’t start battlefield 6 from steam

dear battlefield community 

I have been struggling with this persistent error that happens when I try launching the game from steam

I have played the game extensively but all of the sudden when I click play on steam the splash screen shows then it says launching the anti cheat system. Then it crashes. I tried everything reinstalling the game, reinstalling the anti cheat. Disabling the anti virus. Launching the game as administrator.

 

please help me 

6 Replies

  • EA_mplsnow's avatar
    EA_mplsnow
    Icon for Community Manager rankCommunity Manager
    1 month ago

    Hey ABXDZZ​

    If you haven't already, please try the following steps, which worked for some players facing a similar issue

    1. Windows Settings > Privacy and Security > App & Browser Control
    2. Under Exploit Protection Settings > Program Settings > Add program to customize > Choose exact file path
    3. Select the file path to bf6.exe in your Steam folder > Open 
    4. Check all Override System Settings options, turning all flags that were automatically turned ON to OFF
    5. Click Apply 
    6. Restart your game


    Let us know how it goes, and we can continue from there. Thanks! 

  • Hello friend!

    Penguin here to help, but to get this started and investigated would like to ask:

    When did you start getting this error, did it start happening before or after March 3rd Battlefield 6 update?

    Could you also provide a screenshot of the Windows 11 event viewer log of any potential Errors or System Warnings from around the time of game launch error?  (Windows + X key, select Event viewer, Administrative Events) Should look something like this: 



    Sharing this can help Penguin and Others try identify what's actually going on, valuable information.

    Many thanks!
    Penguin 🐧




  • ABXDZZ's avatar
    ABXDZZ
    New Novice
    1 month ago

    It didn’t work this is what I got from the event viewer

     

  • ImPenguinFriend's avatar
    ImPenguinFriend
    Rising Vanguard
    1 month ago

    Hello friend!

    Penguin 
    give big thanks for sharing that screenshot. This is useful information. 🐧

    The Windows Event Viewer shows the Faulting Module: msvcp12.dll 

    msvcp12.dll is a part of Microsoft Visual C++ 

    1: re-install VC_redist to ensure it's not due to file corruption

    Download and install the latest version from Microsoft.
    If available install both versions

    VC_redistx64
    VC_redistx86

    Latest Supported Visual C++ Redistributable Downloads | Microsoft Learn

    🛡️🐧Safety reminder, always make sure these files gets downloaded from Official Microsoft sources! 🐧🛡️

    Once this is done, feel free to restart the computer and try launch Battlefield 6 again.

    If it didn't work Penguin would also at this point:

    2: Repair EA AntiCheat: Go to Battlefield 6 folder inside EAAntiCheat folder you find the EAAntiCheat.Installer, by launching that .exe it will provide you the repair function for EaAntiCheat.

    3: For Windows image health, Open up CMD Make sure to run it as administrator and perform these 2 commands separately in CMD:

    dism /online /cleanup-image /restorehealth
    sfc/scannow

    This will look for and repair file system corruptions it detects from the Windows System Image.

    4: If this doesn't work, eliminate any potential file corruptions for the game, which can sometimes happen to any game after updates, patches and similar, simply re-install the whole game if none of the fixes solves it = eliminates any potential file corruptions causing this error. (Often easier and quicker than attempting any deeper solutions at the moment.)


    Sure inform us how this went friend.

    Many thanks!
    Penguin

  • ImPenguinFriend's avatar
    ImPenguinFriend
    Rising Vanguard
    1 month ago

    Hello friend!

    Penguin 
    give big thanks for sharing that screenshot! This is useful information 🐧

    The Windows Event Viewer Shows the Faulting Module: msvcp12.dll
    msvcp12.dll is a part of Microsoft Visual C++ Package

    1: re-install VC_redist to ensure it's not due to VC_redist corruption
    Download and install the latest version from Microsoft

    If available install both versions.
    VC_redistx64
    VC_redistx86

    Once this is done, feel free to restart the computer and try launch Battlefield 6 again.

    If that doesn't work, Penguin  would at this point:

    2: Repair EA AntiCheat: Go to Battlefield 6 folder, there you find EAAnticheat folder with EAAntiCheat.installer.
    By launching EAantiCheat.Installer it will provide you with the repair function for EAaAnticheat.

    3: For Windows Image Health, Make sure to run CMD as administrator and perform these 2 commands separately:

    dism /online /cleanup-image /restorehealth
    sfc/scannow

    This will scan for corrupted Windows System Image files and replace any potential corrupted files.

    Sure inform us how this went friend.

    Many thanks!
    Penguin

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