Re: Xbox Hard Crashing/Shutting Off While Playing BF6

I had this issue on Beta and now on the release. They won’t/will not acknowledge the issue. I am so pissed I was excite me this whole week to play BF6 on Friday but was only left with disappointment. I’m just going to get a refund. Very disappointed in EA/Dice. 

I think I have some good news for XSX users. I uninstalled all the HD texture add-ons for both multiplayer and campaign, and now I’ve played over 4 hours and several matches with no crashes in either Performance or Fidelity mode.

If you’re on Xbox Series X, try not installing or just uninstall these HD add-ons:
- Battlefield 6 Multiplayer HD
- Battlefield 6 Multiplayer HD Marker
- Battlefield 6 Singleplayer HD

I don’t want to give any false hope—you’ll have to test this for yourself—but so far, it’s working for me, and those 4+ crash-free hours are now my record. The difference in visual quality is barely noticeable during normal gameplay. Most importantly, the game isn’t crashing anymore. I’ll keep you updated if anything changes, but there’s at least some hope until they can patch it!

Does not work. This is happening on all platforms.

Same happening to me on my Xbox X. Everytime I try to play singleplayer or multiplayer the screen goes black and I have not been able to play a single match. 

We gotta make more noise. Thats the only way this gets addressed. Im about to email the ceo of DICE personally on this. Its completely unacceptable this has been a thing since the beta. PC PS and XBX. Still happening and no deleting or reinstalling does anything. Tried so many different things and NOTHING works. Its ONLY THIS GAME i can play anything else just fine. 

So far it worked for me 2 hrs in no crashes thanks my guy . On xbox series x ..Uninstalled HD multi single and maker. Plays well on all modes... Update: day 2 keeps crashing😑 😒..update returning the game after exhausting all option even with open EA ticket

This is an EA Issue. This happens on NHL 25/26, UFC, Fifa, Madden, Flight Sim, now BF6, etc. Oddly it doesn't happen on Apex. I have sent my console in for warranty bc EA said it's my console and was told no issues with my Xbox X. I don't have this issue with any other games. 

I went to the lengths of even taken my xbox apart after the fact and cleaning it and adding new thermal paste, changing settings on my monitor and xbox, new routers, uninstall/reinstall, ethernet, changing my internet provider.... literally everything. If you look at the EA NHL forums you will see the same issue happens currently. 

I believe they patched it for Madden but that's the only game that has had a fix for it.

Do not let EA tell you it's your console, because it's not. EA admin's in the NHL forum have explicitly stated that it is not a console issue and that they are trying to recreate the problem to ID the solution.

As well, some people will tell you that it has to do with the age of your console.... it has nothing to do with that. I have two friends that don't have this issue and one has a brand new xbox x and the other has an xbox x that was purchased upon release. I purchased my xbox x a year after release.

This has been happening to me for the past few years across  multiple madden titles and I have never been able to find a solution. Im really sad that it has followed me to battlefield as well. No other games do this to me except for EA games. This is not a new issue and EA still has failed to address it/find a solution. 

Theres another thread with the same crash on PS5 and its been marked as solved as they're still going down the console overheating route. 

Xbox Series S user chiming in here.  Requested and received a refund for BF6 last night because of persistent crashing issue.  Game would lock-up and crash shortly after loading in to both campaign and multiplayer.  Tried all the troubleshooting, Xbox updates, 720p mode, reinstall, remove unnecessary content, reset MAC, external cooling (I stood there with a leaf blower).  All to no avail.  Pretty disappointed, but following here in case there is ever an acknowledgement/fix.

This has been happening to me since launch. I followed the instructions on what to do and even reinstalled the game without the HD packs and it just froze twice, once back to the homepage and once completely shut down the xbox. Mostly on conquest but its happening on all game modes. I was skeptical about buying an EA product since the SW Battlefront game, and yep, should have saved my money. EA hopefully now will get rid of the horrible testing now that they are privately owned, maybe they will care more about releasing a stable product, especially for consoles.

And overheating is not a good reason. Today it happened twice after I turned the console on for 5 minutes. Some of the  maps are really bad and I think cause the crashing. Going to check those off my available. This is an increasing problem and I think its server related and could be a network issue. It is not a hardware issue.

yep crashed three times in less than an hour. Done until theres a fix. Its obviously a server issue. Why would there be a game that's populated with bots on the weekend?

I have a series X. The first few days of the Beta were fine but once they opened it up nothing but crashes. 

They won't even acknowledge it so I ain't buying it. 

Has anything changed for u?

This did not work for me. Still crashing after removing HD packs.

I had 2 solid games after installing today, past that point I haven’t been able to stay connected despite trying over 10x now. 

Unable to play campaign even. Hope it’s rectified soon, sucks to pay extortionate prices for a game that is hardly playable at this stage :(

This was one of the hottest topics on this very forum during the beta and they completely ignored it, just like I ignored the release of this game. Glad I did. 

Its really discouraging that they wont even acknowledge it.....its NOT a heat or system issue..... it shouldnt brick some consoles and not others...... i wish i could play this game and buy a bunch of skins but alas.....they dont want my money..... im wondering if the BR is gonna do the same thing....

EA. THIS IS THE FIRST GODDAMN GAME I HAVE PHYSICALLY BOUGHT IN YEARS. I WAS SO HYPE. THIS GODDAMN THING KEEPS CRASHING MY XBOX. FIX THIS.

Having same issues. No solutions found. Very disappointing 

UPDATE... After a decent week (having 3 days off during the day) it seemed like only certain maps were a problem. Well that's not true. Last night booted twice in a 3 hour session( not bad). Today? Booted over 10 times since 6am. Most games have had lots of bots. Fiddled with my NAT settings, doesn't matter. Guess we are all alpha testers for their servers at this point, I can't imagine what the other issues could possibly be.