Cannot connect regardless of what I do
Hi, I have been doing a TON of different test, I need help with Battlefield 6 failing to connect to servers. I have performed extensive diagnostics across multiple networks and devices, and the issue persists no matter what I try. Below is a complete list of everything I have already tested. I am a network & Systems admin so I have done everything on my end that I could have possibly tested and the game continues to not connect to online services. I am begging for an admin/network team to look into this. I've been wanting to play all week long and have not been able to.
Network & Router Diagnostics
- Restarted router and ONT
- Disabled IPv6 on LAN and WAN
- Set firewall level to Minimum and Off
- Placed my PC in DMZ (no change)
- Attempted port forwarding
- Attempted UPnP
- Verified NAT behavior
- Pinged BF6 server IP 52.86.188.173 from router → 100% failure
- Router logs show inbound RST packets from AWS marked as Pkt_Illegal and dropped
- Even in DMZ, the router still drops these packets
- This proves the router firewall is not the root cause
Windows PC Diagnostics
- Flushed DNS
- Reset IP stack (ipconfig /release /renew /flushdns)
- Reset Winsock
- Disabled Windows Firewall temporarily
- Verified no VPN, proxy, or custom DNS settings
- Verified game files
- Reinstalled Battlefield 6
- No local software blocking connections
External Network Tests
- Tested Battlefield 6 using a mobile hotspot
- Completely bypasses home router
- Still fails to connect
- Tested Battlefield 6 using a different network
- Completely bypasses home router
- Still fails to connect
- Tested Battlefield 6 using a VPN
- Different IP, different route, different region
- Still fails to connect
These tests prove the issue is not caused by:
- My router
- My home network
- My ISP
- My IP address
- My geographic region
- My PC
The failure occurs even when the router is not involved at all.
Battlefield 6 Server Behavior
- BF6 attempts to connect to AWS IP 52.86.188.173
- Router logs show dropped RST packets, but hotspot and VPN bypass the router entirely and still fail
- This confirms the packet drops are not the root cause
- The connection failure is happening upstream, on EA’s side
Attached is the screenshot I took of the error code I receive when at the start menu of BF6 after trying to connect to online services.