Forum Discussion
58 Replies
- ThomasLin20181 month agoNewcomer
Hello EA Support,
I am experiencing an issue where Battlefield 6 cannot launch from the EA App.
Details of the issue:
- EA App opens normally, but the game fails to start, and turn back to EA app then shows nothing. It didn't tell me what happening.
Troubleshooting steps I have already tried:
- Enabled Secure Boot in BIOS
- (Optional) Checked TPM 2.0 is enabled
- Reinstalled / repaired Easy Anti-Cheat
- Reinstalled EA App
- Updated GPU drivers and Windows
- Verified game files
Please advise on further steps to resolve this issue.
Thank you.
- ArialBlack247 days agoRising Newcomer
Since yesterday, alerter the latest update, I have been trying to log in to my account on my Xbox series X and all I get is nothing but this error message that doesn't allow me to enter the game. Can someone explain to me what is going on and how can this be solved?
- EA_LunardustCat7 days ago
Community Manager
Sorry to hear you're running into this.
Thanks for noting down the error code. Please refer to this guide and try the steps listed there.
Let me know how it goes.
- 9caacc984 days agoSeasoned Newcomer
無法遊戲
- EA_Shepard4 days ago
Community Manager
Merged yours with another with the same error.
Thanks!
- Rabban882 days agoNew Novice
I have tried starting BF6 but keep getting an error titled: "An undefined Error occurred"
Error code: 0:89001S:4C:-13561655840This is the PC version launching through the EA Play App.
Anyone else having the same issue?
- PotatoAim_dps2 days agoRising Newcomer
Same, but launching with Steam. Played fine until yesterday.
- PotatoAim_dps2 days agoRising Newcomer
Got fixed by itself now, idk why, maybe Tracker.gg app interfered with the game or something
- SupreamAkira2 days agoSeasoned Newcomer
I’ve been having trouble with battlefield 6 being able to even launch passed the yellow splash screen that says bf6 instead of ea. It seems to just minimize and close out once it gets to the launching screen. I’ve tried about every solution under the sun from verifying files on steam, uninstalling and reinstalling anticheat, making the game files reinstall by renaming the game folder to backup, uninstalling and reinstalling game, checking updates, updating visual c+++, turning off and reinstalling default settings and then reactivating secure boot so that the connection between my pc and anti cheat would “have a clean handshake” as they put it online. Nothing. Crazy part is just that same morning I was playing and a few hours later it decided to stop.
- Albator3002 days agoSeasoned Novice
I'm experiencing an issue launching Battlefield 6 through EA app.
When I launch via EA app the game starts loading and the Anti-Cheat window appears as expected. Windows also shows that the game is running. However, once the Anti-Cheat finishes loading, the game never launches and EA launcher switches back to desktop, as if the game has closed itself.
Has anyone else experienced this problem, or is there anything else I can try? Any assistance would be greatly appreciated.
Thank you.