Connection Failed (1:86001S:51002S:57019S) - Only Works on VPN/Mobile Data

Hello everyone, I am consistently encountering the "CONNECTION FAILED" error pop-up (screenshot attached) whenever I try to launch Battlefield 6 using my main home internet connection. Error Detail...

launching

steam

EA_Aljo

Community Manager

2 months ago

Hello. Try using the guide here for opening ports. Let me know if that helps or not. Thanks!

CleoNuke
New Novice
2 months ago
Hello, thanks for replying. I followed the guide but still showing the same error.
- EA_Aljo
  Community Manager
  2 months ago
  Unfortunately, I don't have any other recommendations. Please contact your ISP to see if they are noticing any issues. Since you can connect on a different connection, the issue would be on their end.
  - CleoNuke
    New Novice
    2 months ago
    Can you please provide the server IPs for BF6? I want to pass them to my ISP so they can run traceroutes; right now, neither of us knows the addresses.