Forum Discussion
Hello EA Team,
Since many players from Ukraine (including myself) are experiencing this same connection error, I decided to run a full set of troubleshooting tests.
The game only works when Cloudflare WARP is enabled — without it, I always get the Error 1:86001S:51002S:57019S.
So, I ran two complete diagnostics:
Without WARP – the game fails to connect.
With WARP – the game connects and works normally.
Based on the traceroutes, it looks like the issue occurs somewhere on the routing path between my ISP (Intelekt, Ukraine) and the AWS/Akamai nodes used by EA servers. When WARP is enabled, the route changes (via Cloudflare → Telia → AWS Frankfurt) and the game works.
Attached are both troubleshooting files (troubleshooting_noWARP.txt and troubleshooting_WARP.txt) with all traceroutes and network details.
I hope this information helps your team identify and resolve the issue.
If there’s anything else I can do or additional data you need — please let me know.
UPD: I’m using the Steam version of the game.
Previously, I played the beta version through the EA App, and there were no issues at all.
Thank you!
Thanks. Cloudflare WARP works for me. The weirdest part is my friend with the same provider and who lives 2km from me can play without any problem
- SoulReaper8505 months agoSeasoned Rookie
Cloudfare doesn't open on my pc