Forum Discussion
Hello EA Team,
Since many players from Ukraine (including myself) are experiencing this same connection error, I decided to run a full set of troubleshooting tests.
The game only works when Cloudflare WARP is enabled — without it, I always get the Error 1:86001S:51002S:57019S.
So, I ran two complete diagnostics:
Without WARP – the game fails to connect.
With WARP – the game connects and works normally.
Based on the traceroutes, it looks like the issue occurs somewhere on the routing path between my ISP (Intelekt, Ukraine) and the AWS/Akamai nodes used by EA servers. When WARP is enabled, the route changes (via Cloudflare → Telia → AWS Frankfurt) and the game works.
Attached are both troubleshooting files (troubleshooting_noWARP.txt and troubleshooting_WARP.txt) with all traceroutes and network details.
I hope this information helps your team identify and resolve the issue.
If there’s anything else I can do or additional data you need — please let me know.
UPD: I’m using the Steam version of the game.
Previously, I played the beta version through the EA App, and there were no issues at all.
Thank you!
I can't even use the Cloudware Warp App it won't open
- Mixxxer1115 months agoNew Rookie
Are you getting an error? Or is it just not working? ChatGPT helped me with this lol, maybe it can help you too)