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IIvadymII's avatar
IIvadymII
Seasoned Rookie
2 months ago

Connection problem.

Hello EA ,

I’m having a persistent connection issue with Battlefield 6. The game won’t connect to servers unless I use a VPN. When using Cloudflare WARP or other VPN services, it connects, but the connection becomes unstable and laggy.

My internet provider confirmed that they don’t block or filter any traffic. The issue seems to be related to routing or UDP connectivity between my region and EA servers.

Region: Ukraine,  Uman city
EA Account (Origin ID): IIvadymII

Could you please check if there are any known routing or connection issues for my region, or provide the list of required ports and settings to ensure stable access?

Thank you for your time and assistance.

Best regards,
IIvadymII

25 Replies

  • IIvadymII's avatar
    IIvadymII
    Seasoned Rookie
    2 months ago

    Hello, I already contacted my internet service provider — they confirmed that there are no blocks or restrictions on their side, and everything is working normally for other services.The issue only affects Battlefield 6 servers, and the game connects immediately when using a VPN or mobile hotspot.It seems like a routing issue between my ISP’s network and EA servers. Could you please forward this to your network team to check the connection path for my region (Ukraine, Cherkasy obl,)? Thank you for your help.

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    2 months ago

    If you can only connect on a VPN, this would be an issue with your ISP. Please try contacting their support to see if they can help.

  • IIvadymII's avatar
    IIvadymII
    Seasoned Rookie
    2 months ago

    If anyone has a similar problem, please write. EA support does not respond to my requests. This is unacceptable!

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