Forum Discussion
20 Replies
- Trichomecookin3 months agoSeasoned Novice
If you run a speed test through ookla(speedtest.net), is your download/upload latency varying? This is different from ping and will populate live while the download and upload portion is running.
- NameWasWayTooLon3 months agoRising Novice
Hey Trichomecookin, thanks for the idea. Yes, download latency is about 30-45 ms, saw spikes up to 60 occasionally. Upload latency was more stable at only 10-15ms on each test.
Including screens from Ookla/Cloudflare tests.
- OskooI_0073 months agoLegend
NameWasWayTooLon thank you for posting the screenshots, they're helpful.
Run a traceroute to the game servers to pinpoint where the latency variation is coming from.
- Trichomecookin3 months agoSeasoned Novice
Ping plotter is good for this type of issue as it continually runs the tracert and even lets you change the dwell time between pings. Resolving this issue is tough due to isp's not fixing something that isn't broken or hard to find. Do I think this is battlefields issue? Not entirely convinced due to other games running fine with 50ms of download and upload latency, but also can't rule anything out of the TS process.
- NameWasWayTooLon3 months agoRising Novice
Hi OskooI_007 I was hoping you would want to help with this! Here is the PingPlotter result page: https://share.pingplotter.com/QhJVboqjC6p
If you need a larger sample, or something else for more info - let me know.
- OskooI_0073 months agoLegend
NameWasWayTooLon Hop 1 in the traceroute is your home router. It's showing 59% packet loss and ping spikes over 500ms. The home router is causing ping spikes in your gaming.
The way traceroutes work is the lowest number hop showing a problem, affects all the hops that come after it.
Since Hop 1 is showing packet loss and ping spikes, it's going to cause packet loss and ping spikes for all the hops that come after it. Hop 2 thru Hop 10. The game server is basically Hop 10.
We need to troubleshoot why the home router is causing ping spikes. Usually if an ethernet cable is connected to the home router and a PC, the ping time to the home router is 1ms and really steady.
Is the PC connected to wifi or cable ethernet?
- NameWasWayTooLon3 months agoRising Novice
OskooI_007 Thanks for deciphering that. PC is connected to cable ethernet via an Orbi mesh system. When I first set the network up, I didn't have any issues at all.
- TheRugDealer343 months agoSeasoned Novice
- OskooI_0073 months agoLegend
NameWasWayTooLon there's definitely a ping spike problem with the Orbi mesh system.
I'm curious about how the PC is connected to the Orbi mesh system. Is the PC connected to main Orbi router, or is it connected to one of the Orbi satellites?
- Trichomecookin3 months agoSeasoned Novice
OskooI_007 I'm seeing packet loss at gateway as well on ping plotter , but I do not see it when opening a cmd and running a ping (gateway ip) -t.
This makes me want to believe it's something to do with new windows11 releases and ping plotter software. Possibly a routing cache displaying as ping loss? IDK just theorizing here.