[Crash] [PC] CTD on loading screen in crossplay party with PS5 (EA App)
Hi EA/DICE team,
I am experiencing a consistent crash (Crash to Desktop) when trying to play in a crossplay party with a friend on PS5. This issue appears to be specific to the EA App version of the game.
**Platform:** PC (EA App)
**Friend's Platform:** PS5
**Issue Summary:**
When I (PC/EA App) form a party with a friend (PS5) and start matchmaking, my game crashes to the desktop without any error message during the map loading screen. The PS5 player does not crash.
**Steps to Reproduce:**
- I launch Battlefield 6 on PC (EA App).
- My friend launches the game on PS5.
- I invite my PS5 friend to my squad via the EA Social panel.
- My friend accepts the invitation, and we form a party successfully.
- As the party leader (or even when my friend is the leader), we start matchmaking for any mode (e.g., Conquest).
- The game finds a match and proceeds to the map loading screen.
- During the loading screen, my PC game crashes directly to the desktop.
**Error Message:**
None. It is a "Crash to Desktop" (CTD).
**Frequency:**
Very high. This happens approximately 8 out of 10 times.
**Temporary Fix:**
Sometimes, restarting my PC or "Repairing" the game via the EA App temporarily fixes the issue, but the crash inevitably returns.
**Important Note:**
This crash **DOES NOT** happen when I play with friends who are also on PC, including friends using the **Steam version** of the game. The issue seems directly related to the crossplay connection between the EA App client and a PS5 client.
**My PC Specifications:**
* **OS:** Windows 11 (Latest Version)
* **CPU:** Intel Core i7-11700F
* **GPU:** NVIDIA GeForce RTX 3060
* **GPU Driver:** Latest Version (Clean install performed)
* **RAM:** 16GB
**Troubleshooting Already Tried (with no permanent success):**
* Cleared the EA App cache.
* Repaired the EA App via the EAAppInstaller.
* Repaired Battlefield 6 game files.
* Performed a clean reinstallation of NVIDIA graphics drivers.
This bug is making it very difficult to play with my cross-platform friends. Any help or investigation would be appreciated.
Thank you.