Forum Discussion

pupporo's avatar
pupporo
New Novice
3 days ago

[Crash] [PC] CTD on loading screen in crossplay party with PS5 (EA App)

Hi EA/DICE team,

I am experiencing a consistent crash (Crash to Desktop) when trying to play in a crossplay party with a friend on PS5. This issue appears to be specific to the EA App version of the game.

**Platform:** PC (EA App)

**Friend's Platform:** PS5

 

**Issue Summary:**

When I (PC/EA App) form a party with a friend (PS5) and start matchmaking, my game crashes to the desktop without any error message during the map loading screen. The PS5 player does not crash.

 

**Steps to Reproduce:**

  1. I launch Battlefield 6 on PC (EA App).
  2. My friend launches the game on PS5.
  3. I invite my PS5 friend to my squad via the EA Social panel.
  4. My friend accepts the invitation, and we form a party successfully.
  5. As the party leader (or even when my friend is the leader), we start matchmaking for any mode (e.g., Conquest).
  6. The game finds a match and proceeds to the map loading screen.
  7. During the loading screen, my PC game crashes directly to the desktop.

 

**Error Message:**

None. It is a "Crash to Desktop" (CTD).

 

**Frequency:**

Very high. This happens approximately 8 out of 10 times.

 

**Temporary Fix:**

Sometimes, restarting my PC or "Repairing" the game via the EA App temporarily fixes the issue, but the crash inevitably returns.

 

**Important Note:**

This crash **DOES NOT** happen when I play with friends who are also on PC, including friends using the **Steam version** of the game. The issue seems directly related to the crossplay connection between the EA App client and a PS5 client.

 

**My PC Specifications:**

* **OS:** Windows 11 (Latest Version)

* **CPU:** Intel Core i7-11700F

* **GPU:** NVIDIA GeForce RTX 3060

* **GPU Driver:** Latest Version (Clean install performed)

* **RAM:** 16GB

 

**Troubleshooting Already Tried (with no permanent success):**

* Cleared the EA App cache.

* Repaired the EA App via the EAAppInstaller.

* Repaired Battlefield 6 game files.

* Performed a clean reinstallation of NVIDIA graphics drivers.

This bug is making it very difficult to play with my cross-platform friends. Any help or investigation would be appreciated.

Thank you.

No RepliesBe the first to reply

About Battlefield 6 Technical Issues

Having issues with Battlefield 6? Join here to find help with connectivity, performance issues, crashes and more.3,407 PostsLatest Activity: 10 hours ago