ERROR CODE 1:86001S:89001S:9C:-13561655840

I was finally able to get into a chat with EA, this is what they responded with:

Thank you for your patience. After a thorough review with our team, it is confirmed that this is an ongoing issue affecting many players. Our game development team is aware of the situation and is actively working on a resolution. We are committed to resolving this promptly and ensuring it is addressed for all affected players. We appreciate your continued support and understanding during this time.

I completely understand your concern regarding the timeframe. While the team working on the fix hasn’t shared specific details yet, please know they are actively addressing the issue. Rest assured, as soon as the problem is resolved, the game team will provide an official update on their Twitter channel. We truly appreciate your patience and support!