Forum Discussion

2 months ago

ERROR CODE 1:86001S:89001S:9C:-13561655840

I am getting this error for last 24 hours and can’t play the game. anyone know how to fix it? ERROR CODE 1:86001S:89001S:9C:-13561655840

launching

xbox

phalewail

Seasoned Newcomer

2 months ago

Having same issues with sons account, he was able to play without issue until redsec update, now he gets the error described here.

I am able to play Battlefield 6 on the same Xbox Series X without any trouble. While searching my email for EA, I did notice an email from December 2024 about maintaining his access to his EA account. They wanted me to verify with Kids Web Services (KWS), which I didn't do as they were asking for lots of personal info and documents, which I don't trust them with. I wonder if this has anything to do with it.

Strange that he was able to play during the beta, and for the couple of weeks after launch.