FIND THIS ACCOUNT [edit: email address removed]

Hi aliembts4525​ ,

I am so sorry to hear your account was hacked and that the email address was changed. I understand this is an incredibly stressful and frightening situation, and I want to get you to the right place for help immediately.

First and most importantly, to protect your personal information, please do not post any email addresses or other private account details on these public forums.

To be very clear, we cannot assist with account recovery or look up player information here on the forums. This is a strict policy to protect your privacy and security. The only team with the tools to verify your identity and help you recover a compromised account is our official support team.

Your immediate next step is to contact them. Please follow the steps in our official Hacked Account Recovery Guide. This guide will walk you through the process of creating a case with our support team, even if you can no longer access the email on the account.

What to do if your EA Account was hacked

When you contact support, be prepared to provide as much information as you can to prove you are the original owner of the account. This may include:

• The original email address on the account.
• Any purchase receipts for games or content on the account.
• The ID of any platform accounts (Steam, PSN, Xbox Gamertag) linked to the account.

This is a serious situation, and I recommend that you contact our support team through the guide above as soon as possible.