Forum Discussion

PlayFlagTV's avatar
PlayFlagTV
Rising Novice
4 months ago

Fix "Connection Failed"

I've been struggling with this issue for two months.
But EA won't fix it.
If you don't plan on fixing it, just say so.
If they can't fix it, just say so.

5 Replies

  • Hehe, yeah, yeah.

    We've been struggling with this problem since the release.

    I think they don't want to fix it...and that's sad.

  • SmileKnight's avatar
    SmileKnight
    Rising Vanguard
    4 months ago

    Heh, I play through it!) But sometimes there's packet loss :(

    But we didn't buy the game to play it through a VPN, did we?

  • OskooI_007's avatar
    OskooI_007
    Legend
    4 months ago

    SmileKnight​ I'll help troubleshoot your connection issue. The first thing to check is if you're ISP uses carrier grade network address translation (CGNAT).

    Log into your router and check the route's WAN/Public IP address.

    The go to https://whatismyipaddress.com/ and see if the IP address matches the router's WAN/Public IP address.

    If the two IP addresses are different than your ISP uses CGNAT.

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