Forum Discussion
Hello everyone, I haven't been able to log into the game for a few days. Even though I click ‘Launch Game’ on Steam, it just keeps loading for 1–2 minutes and then freezes like that. The ‘Play’ button becomes active again, so it seems there’s an issue with logging into the game. I’ve tried loads of times but I just can’t get into the game. Does anyone know the solution? What’s causing this?
[CM edit - CAPS]
- EA_mplsnow5 months ago
Community Manager
Hey tchai_TR,
Sorry to hear that there's been difficulty logging in to Battlefield 6 the past couple of days.
Does the game eventually crash after reaching that screen, or does it just stay there indefinitely? Are you seeing any error messages? Generally speaking, if you haven't already, please try the troubleshooting steps below:
- Verify game files on Steam
- Close Steam, EA App, and quit all EA-related background services in Task Manager before restarting your PC. Then open EA App first before trying to launch the game through Steam
- Uninstall and reinstall EA Javelin anticheat
- Disable overlays and potentially conflicting software
- Make sure Windows is updated
- Run Steam and the EA App as administrator
- Add BF6 files as exceptions to antivirus programs
Let us know how it goes, thanks!- tchai_TR5 months agoSeasoned Newcomer
I haven’t changed anything on my computer. I can’t log in to the game I usually play right now. For there to be a problem with the computer, something would need to have changed. But everything is the same, so I can’t understand the reason for this. By the way, I don’t have the EA app on my computer. I log in directly via Steam for the free version. I’ve played for 140 hours. And now it won’t let me in.
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- TheGamingGangsta5 months agoSeasoned Newcomer
I am having the exact same issue, but without using steam at all. I already tried everything multiple times and by now everything seems like you guys just broke your anti cheat with the newest patch. So please fix your game or provide atleast a working solution
- TheGamingGangsta5 months agoSeasoned Newcomer
Same i changed nothing, i was able to play on the 19th and 20th of may just fine. I've read that it got updated on the 21st and since then it is completely broken with no error message or any reasonable explanation.
- EA_mplsnow5 months ago
Community Manager
Thanks for the update TheGamingGangsta and tchai_TR,
Would love to keep troubleshooting with you until we find a workaround on this, though different situations would likely need different workarounds, so we appreciate your patience.
Some players were able to get past the Javelin splash screen after doing the following:
- Verify game files on Steam
- Repair Anti-Cheat
- Deactivate Discord and other overlays
- Update Windows and all drivers
- Go to Windows > Exploit Settings > Add bf6.exe and eaanticheat.gameservicelauncher.exe by choosing the exact file path > Turn off all settings set to 'On' by clicking 'Override system settings'
- Run both bf6.exe and eaanticheat.gameservicelauncher.exe as administrator
Let us know if following the above steps helped you get a little further along. Thanks!- tchai_TR5 months agoSeasoned Newcomer
I did what you said, but now I’m getting this error. I restart the computer, but it gives the same error again. If I run it as an administrator, I get this error. When I try to run it normally, it gets stuck at the login screen, just like the previous issue.
- HugoStiglitz-Fw5 months agoNew Rookie
for me, verifying the game files and a pc restart fixed it
- EA_mplsnow5 months ago
Community Manager
Hey HugoStiglitz-Fw,
Thanks for letting us know what worked for you, happy gaming!