Game suddenly won't launch

You're very welcome!

Hopefully, one of the suggestions helps resolve the issue. If not, feel free to come back and let us know how it goes. We'll be happy to continue looking into it with you.

Thanks again for taking the time to help your friend and for keeping us updated. We really appreciate it!

Thank you! I'll pass this along to my friend.

Sounds good, thank you!

Also, another community member recently shared that performing a clean reinstall and updating their graphics driver helped resolve a similar issue, so that may be worth trying as well.

Since there are many different factors that can cause the game to crash or fail to launch, it can take some time to narrow down the exact cause. We really appreciate you taking the time to help your friends troubleshoot and gather information for us.

Sure. By the way, this issue seems to be affecting several people in our group, not just one player. They all have slightly different hardware, but the symptoms are almost identical.

Hi, I completely understand, so there's no need to apologize. We're always happy to help however we can here on the forums, and if we're able to help you and your friends, we're glad to do so.

I'll keep an eye out for your reply whenever you're able to get the DxDiag report.

Take your time!

Just to clarify, I'm not asking on my own behalf. We have a Battlefield community group for Chinese players, and whenever someone runs into an issue, they usually share it with me so I can come here and ask for help on their behalf.

Sorry if I end up posting here quite often because of that.

As for the DxDiag report, I'll need to wait until my friend is available again before I can get it from them.

Hi, would you mind sharing your DxDiag report with us? It could help us get a better understanding of your system and see if there's anything that might be contributing to the issue.

I've seen similar troubleshooting steps shared elsewhere before, and we've already tried most of them. Unfortunately, none of them seem to have helped.

Hi 0uyymerr3yow​,

Sorry to hear that you're suddenly unable to launch the game.

Based on solutions shared by other community members, here are a few troubleshooting steps you can try:

1. Disable Dynamic Resolution Scaling (DRS)

Navigate to:

-Documents\Battlefield 6\settings\steam\PROFSAVE_profile

• Open the file and locate:
• GstRender.DRSEnabled
• Change its value to 0, save the file, and then try launching the game again.

2. Check your antivirus software

Please make sure your antivirus software (especially Huorong, if you're using it) is not blocking the anti-cheat components.

Add the following to your antivirus whitelist:

• EAAntiCheat.GameServiceLauncher.exe in your game installation folder
• The EA AntiCheat service is located at:
  C:\Program Files\EA\AC

If adding exceptions is difficult, you can also temporarily disable your antivirus software and test whether the game launches successfully.

3. Check for Windows updates

Please make sure your Windows installation is fully up to date.

If you're currently running Windows build 10.0.26100, you may also want to update to a newer build (such as 10.0.26200) and see if that resolves the issue.

4. Adjust Windows Exploit Protection settings

• Open Windows Security.
• Go to App & browser control.
• Select Exploit protection settings.
• Open the Program settings tab.
• Click Add program to customize, then choose Choose exact file path.
• Browse to and select bf6.exe.
• After the program has been added, select bf6.exe and click Edit.
• If any mitigation is enabled, especially Force randomization for images (Mandatory ASLR), check Override system settings and set it to Off.
• Click Apply, then restart your PC and try launching the game again.

• Run the Windows DISM repair tool

Open PowerShell as Administrator and run the following command:

• dism /online /cleanup-image /restorehealth

This command scans your Windows installation for corrupted system files and attempts to repair them automatically.

If none of the above steps, including performing a clean boot, resolve the issue, please check Event Viewer for any crash logs or errors:

1. Open the Start menu.
2. Type Event Viewer and press Enter.
3. In Event Viewer, look through the Windows logs around the time the game failed to launch.
4. Double-click any relevant Error or Critical event to view the details.

If you're able to share the Event Viewer error details (or a screenshot of the event), we'll be happy to take a closer look.