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Langember's avatar
Langember
Newcomer
5 months ago

Hacked Account

Request to Restore My Battlefield Stats After Unauthorized Access

 

Dear EA Support Team,

 

I’m reaching out because my Battlefield account appears to have been accessed without my permission.

It looks like someone logged into my account and played multiple matches in bot lobbies.

As a result, my statistics and progression were significantly altered.

 

These matches were not played by me, and I kindly ask you to restore my account stats to how they were before the unauthorized access.

 

I have already changed my password and enabled two-factor authentication to secure my account.

Please investigate this issue and help me recover my original stats.

 

Thank you very much for your time and assistance.

Please let me know if you need any further information from me.

P.S. I have already spoken with EA Support, and they advised me to post my case here on the forum for further review.

Best regards,

Dávid Losonczi

EA ID: Langember

Platform: PC

1 Reply

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    5 months ago

    Hello. Take a look at the article here for help with hacked accounts. You can also use the 'Contact us' button at the bottom of that page to open a case with an advisor so they can assist. Thanks!

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