How to get EA support for old email tied to PSN.

Question

I just bought BF6 and cannot run as it loads it tries to log into an EA account with an OLD email address with a previous ISP that does not exist anymore. My EA account that i have had since 2011 is tied to my gmail address. I've submitted a support request email 10 plus times and it never even shows up in my open issues list on my EA account. What can I do to actually play the game I bought? It seams I need to pick between my EA account and PSN account that I have 100's of games on?

Thanks for any advice!

Rand

elephanttrunk99 · Answer

I am having the same issue on Xbox currently. I have reached out multiple times to EA and I got nothing in response. Their support team is horrible!!

elephanttrunk99 · Answer

I have been playing the game since it came out and all of the sudden I got logged out of my EA account and cannot get back in because my EA account is tied to an old email that I no longer have access to. I really don't want to create a new xbox account that I have had since 2010. I would prefer there was a way EA would respond back to me in order to solve this issue.&nbsp;

ea_barry · Answer

rancam​&nbsp;
If you no longer have access to the linked email, we will need you to contact an Advisor for help as we cannot perform account actions directly here via the forums.&nbsp;
EA Help
Thanks.

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How to get EA support for old email tied to PSN.

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