I need to appeal my Battlefield 6 account
I created a case for appeal on December 15, 2025, but did not receive any response in the past month. I tried to close the case and then appeal again, but was unable to create a new one. The appeal was unsuccessful, and I had to come to the forum to try. The day before I was banned, I received an email stating that the player I reported had been dealt with. However, the next day, I did not receive any email or notification and my account was permanently banned. I was very angry and tried to appeal multiple times without receiving any response!!! I hereby appeal again and attach screenshots of my Steam and EA game library, screenshots of my pre-order email for Battlefield 6 Phantom Edition, and a compressed file of my personal data downloaded from the EA website's personal interface after being banned. I hope to receive a fair and just resolution!!!
Dear EA Customer Service Team:
My Battlefield 6 game account (EAID: [OHhouou], Steam ID: 6了个6,
Banned on December 15, 2025. I have not received a response to my previous appeal for nearly a month, so I am appealing again. I hereby solemnly declare that I am a player who strictly abides by the game rules and have never used any cheating software, cheating programs, or unauthorized third-party tools.
I understand the efforts your company has made to maintain a fair gaming environment, but I firmly believe that this ban is a misjudgment. My account is only logged in on my commonly used devices and network environment, and all gaming activities are normal. I love the Battlefield series, have over 2000 hours of gameplay in the Battlefield series, and fully support the fight against cheating, but incorrect punishment can harm the experience of loyal players.
In view of the above situation, I earnestly request the customer service team to re-examine my account data, especially the detailed game logs within 72 hours before the ban, to verify whether there are any real violations. The attachment is the Steam purchase confirmation email for my pre-order of Battlefield 6 Phantom Edition. I am confident that the review result will prove my innocence.
Thank you for your time and patience. Looking forward to your reply.
(CM: Edited to remove additional language. Please post in the language of the board.)
