i open the game and 5 min later i get a code

Question

every time i open the game 5 min later this code pops up and crashes my game

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Security Violation

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EA AntiCheat has detected an incompatible driver. Please update or disable 'c:\program files (x86)\evga\kernel\driver-x64.sys' and restart.

Session ID: 0Xc8VHK0ubPxjNy9583KTZEc2sGWunKKdQzNUOA/0Kh89buq

Press Ctrl+C to copy this information to your clipboard so you can share it with the EA support team when needed

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OK

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and all of my drivers are updated and i even verified my files thru steam and for my specs i have a ryzen 5 5500x3d and a rtx 2070 super

ea_salmon · Answer

Hi grandtrxp​,
Thanks for sharing the full error.
The message is specifically flagging this EVGA driver:
c:\program files (x86)\evga\kernel\driver-x64.sys
If you have EVGA software such as Precision X1/XOC installed, please try updating it first. If the error continues, close or uninstall the EVGA software, restart the PC, and test the game again.
You can also follow the EA Javelin AntiCheat guide here:
How do I install and troubleshoot EA Javelin anticheat on PC?
If it still happens after that, let us know whether the same driver-x64.sys message appears.

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i open the game and 5 min later i get a code

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i open the game and 5 min later i get a code