Forum Discussion

New Traveler

1 month ago

Is EA Terms and Services Team Non-Existent or Appeal Automated and Broken?

I want to start this by stating I am not writing this as an attack on any person or as a rant. While I am frustrated given my experience with EA over the last few months I feel that this needs to be ...

New Traveler

28 days ago

Still unable to reappeal. Still haven't talked to anyone in Terms and Services. I did speak to someone in live chat over account management and while they were nice and seemed to want to help me it was outside of their ability. They informed me only a member of T&S can make those kinds of changes to my account.

So this means if you are wrongfully banned due to a false positive from Javelin you are likely out of whatever time and money you've invested into the game.