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INDOMINUS-LEGION's avatar
2 months ago
Solved

Missing Season 3 Tier Skips After Purchase

I pre ordered battlefield 6 season 3 pro through the PlayStation store and didn't receive my 25 tier skips, I received 5 tier skips through my inbox but not my 25 that came with the pro . I got the pro gun , skin, etc except the skip tokens , can I please get my 25 tier skips I spent 26 dollars on it 

  • Hey, Folks

    Thanks for sticking with us while this was being addressed. Based on the latest update we received from the team, we're now considering this resolved.

    See you on the Battlefield.

9 Replies

  • HySt3ria77's avatar
    HySt3ria77
    Seasoned Newcomer
    2 months ago

    I bought the tier skip but I didn't get it in the battle pass... coins deducted

  • Baranettin's avatar
    Baranettin
    Seasoned Newcomer
    2 months ago

    I had bought the last 2 tiers of the limited Nightfall tier last month, and spent 300 coins, but after not getting the last 2 tiers, thinking that there's a connection problem or something, I've bought 2 times more just to be sure, but I lost my coins and got no items in return. Over a month, this has not been solved by EA, and I've opened several cases. Customer Support says they can't do anything about it!

    Seriously?! How can you NOT do anything that I have a problem with? You took my 900 coins, and in return, gave nothing.

  • stbenus's avatar
    stbenus
    New Novice
    2 months ago

    Same for me with the battle pass tier skip (5x). Just lost my coins and my last tiers was not skipped...

  • stbenus's avatar
    stbenus
    New Novice
    2 months ago

    The same for me on PC. Nothin after buying 5x tier skip...

  • EA_Shepard's avatar
    EA_Shepard
    Icon for Community Manager rankCommunity Manager
    2 months ago

    INDOMINUS-LEGION​ We’re aware that some players who purchased the Season 3 Battle Pass did not receive their intended 25 tier skips. The underlying issue has now been resolved, and the team is actively working to grant the missing tier skips to affected players. Thank you for your patience.

    Thanks

  • INDOMINUS-LEGION's avatar
    INDOMINUS-LEGION
    New Novice
    2 months ago

    When should I see mine being given to me ? Because I just checked my game and I still don't have them , not trying to rush but just asking ?

  • EA_Shepard's avatar
    EA_Shepard
    Icon for Community Manager rankCommunity Manager
    1 month ago

    Hey, Folks

    Thanks for sticking with us while this was being addressed. Based on the latest update we received from the team, we're now considering this resolved.

    See you on the Battlefield.

  • ShakeNBakeGG's avatar
    ShakeNBakeGG
    Seasoned Newcomer
    2 days ago

    Hi, I just purchased some "Battlefield Coins" to buy the discounted tier skips to close out my S3 Battle Pass - coins have disappeared from my account but no tiers granted, still 0/10 on Prestige path. Coins were purchased via Steam and I launch the game via Steam. 

  • EA_Shepard's avatar
    EA_Shepard
    Icon for Community Manager rankCommunity Manager
    2 days ago

    ShakeNBakeGG​ If you purchased coins, and they never showed up in general, play a few rounds, back out of the game, and back in so it syncs to the server.

    If you used them to make the actual purchase, and didn't get it, you would go here: How to find missing content and rewards in Battlefield 6

    It is purely a sync issue. You can always set up a ticket anyway and have support look at the logs, but they would be the ones who take care of it.

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