Game freezes the computer during a match

Hi there. Thanks for getting in touch about the freezing issue you're experiencing. If you can get me a DxDiag report, I'll go over it for any issues. Just attach it to a response.

Below

Thanks! Appreciate you grabbing the DxDiag. Here are some suggestions.

1. Use DDU to completely remove the AMD driver using Safe Mode. Install a fresh, WHQL driver only. When installing Adrenalin, do a factory reset and only install the driver.
2. Temporarily disable the following:
   • Radeon Anti-Lag
   • Radeon Boost
   • Radeon Chill
   • Radeon Image Sharpening
   • HYPR-RX
   • Radeon Overlay
   • Radeon Recording
   • Frame Generation
   • Radeon Super Resolution
3. Reset any GPU tuning if you ever undervolted, overclocked, increased BRAM frequency or raised the power limits. Everything should be default.
4. Update your motherboard chipset
   • AMD B550 chipset package
   • MSI motherboard BIOS (if you're not already on the latest stable release)
5. Disable XMP/DOCP for testing
   • Disable XMP/DOCP
   • Run RAM at JEDEC speeds
   • Play through several matches as a test
6. Try limiting the FPS to 120 or 144
7. Disable Battlefield 6 DX12 extras temporarily if they are enabled. Frame Generation, FSR, Dynamic Resolution, Future Frame Rendering

Let me know what happens. Thanks!

I've been playing since December, and the game almost never crashed before. Since the latest update, it either crashes right on the loading screen before I can even get into a match, or it crashes mid-game. I haven't been able to finish a single match since the patch dropped. I've tried every possible fix on my end, but nothing helps.

Hello. If you're on the latest NVIDIA driver, try rolling it back to a previous stable version. If that doesn't help, please start a new thread and tag me in it so we limit hijacking this thread from the OP.

I have been experiencing what appears to be the exact same issue, although in my case it started back in Season 3.

My system is:

Ryzen 7 7800X3D

Radeon RX 7800 XT

32 GB RAM

Windows 10

Latest BIOS and chipset drivers

The game randomly freezes my entire PC. The image stays frozen, the system becomes completely unresponsive, and I have to perform a hard reset. There are no useful error messages, and the crash dumps I analyzed only pointed to a generic DPC_WATCHDOG_VIOLATION without identifying a faulty driver.

Like you, I spent weeks trying different GPU drivers, reinstalling the game, repairing Windows, updating the BIOS and chipset drivers, reinstalling EA Anti-Cheat, clearing shader caches, and many other troubleshooting steps.

One thing that significantly improved the situation was completely reinstalling the game and later clearing the EA App cache (suggested by an EA Community Manager). After that, the game remained stable for weeks. I was able to play many long gaming sessions without experiencing a single freeze or crash.

Unfortunately, immediately after installing the Season 4 update, the exact same freezing problem returned.

This makes me wonder if major Battlefield updates are regenerating or modifying something that eventually triggers the issue, rather than this being a simple hardware problem. My PC remains completely stable in every other game and application, and the issue has only occurred with Battlefield since Season 3.

You're definitely not the only one experiencing this. Hopefully the developers can identify the root cause, because more and more players seem to be reporting the same behavior after these major seasonal updates.