Hello, I've been struggling with this problem for six months now. It manifests itself strangely: you can play for a couple hours and everything will be fine, but then it crashes the 6th or 7th game because of it. It freezes so completely that I have to reboot the computer with the button. Sometimes resetting the secure boot keys helps, but not always. What's interesting is that before the freeze, the FPS can drop from 120 to 50-40 for a few seconds, followed by the game crashing. During the freeze, the Windows log shows an error message saying "You need to update your secure boot keys/CA," but updating them doesn't solve the problem. Also, if I wait a few seconds during a freeze, I get a BSOD with the stop code "DPC_WATCHDOG_VIOLATION."
OC: Windows 10 22H2
MB: Gigabyte X870E elite wifi 7
Processor: Ryzen 9800X3D (No overclocking)
Graphic Card: RTX 5090 (Undervolted, Driver 591.86)
Memory: Corsair Vengeance 2x32 6000MHz
The game is installed on an SSD, which passes all integrity checks.
P.S. Undervolting the video card didn't affect this issue; I tested it with the stock card and it didn't help. Moreover, these issues don't occur in more demanding games like CB2077, Wukong, RE9, etc.
Community ManagerHey there. Thanks for reaching out. I know this would be very frustrating. Can you get me a DxDiag report? I'll go over it for any issues that might be causing the crash. Instructions for this can be in the article here.
EA, I think you're fk kidding us. This problem has been going on since April 16th, there are hundreds of messages on Steam, tons of open discussions about it, and what are you doing? On April 23rd, you're rolling out an update with some **bleep** that doesn't solve the main problem that's keeping hundreds, maybe even thousands, from playing. I have a 7500F and can't even enable the graphics adapter to fix it, and should I even bother?
