Problems after Jan 20 Update

thanks to your update of January 20th the game no longer works even after reinstalling it or reinstalling the operating system by formatting the hard disk or rather SSD and the most ridiculous thing is that the support does not open problem practices and those opened by me myself have been closed for no reason ... after all you made the money and you don't give a **bleep** about the problems you created with the first season if you left the beta as it was it would have been better

[Moved from BF6 IT to EN. Please post in the right language boards.]