Forum Discussion

Seasoned Rookie

9 days ago

Solved

Purchased S2 Battle Pass/Pro after completion and didn't receive rewards

I purchased the pro battle pass on may 2nd. It shows that im pro. I have access to the radio and the challenges. None of the battle pass item unlocks have unlocked. All the progression unlocks from t...

missing content

playstation

progress issue

EA_LunardustCat
3 days ago
Hey folks, we’ve had a fix that should help address this. Please log in before May 12 at 08:00 UTC to receive your missing rewards.

If you don’t log in before then, the rewards should be deployed during the week of May 18 instead.

If you’re still running into any issues after that, please let us know. Thanks!

Thomieboy1997

Seasoned Novice

6 days ago

I purchased the BF6 Season 2 Battle Pass after already fully completing it.

Before purchasing it, I already had 600 BFC (300 free from Season 1 + 300 free from Season 2). I then bought the “Season 2 Starter Pack,” which included 500 BFC, bringing my total to 1100 BFC. I used those 1100 BFC to purchase the full Season 2 Battle Pass.

On the Battle Pass page, everything appears as unlocked and the game correctly shows that I own the Battle Pass. However, when I check the actual items in my loadout/customization menus, they are still locked.

I also did not receive the 800 BFC rewards that should have been granted retroactively from the completed Battle Pass tiers.

I own the game through the EA App. I only launched the free Steam RedSec version as a troubleshooting step to try forcing a profile/data refresh.

I have already tried:

restarting the game
restarting my PC
logging out of the EA App
clearing EA App caches in %AppData% / ProgramData
logging back in
launching the Steam RedSec/free version to force a profile/data refresh

None of this resolved the issue.

At this point, this appears to be an account entitlement sync issue where the Battle Pass ownership is recognized, but the actual rewards were never granted to the account.

Please advise whether:

this is a known issue,
a fix is currently being worked on,
or whether support needs to manually refresh/regrant the missing entitlements.

This completely ruins the gameplay/progression experience since I paid for rewards that are still inaccessible.

mrSHRIMPJUICE

New Novice

6 days ago

I am missing 300 battlefield coins from the season 2 battlepass.

This is the response support will give you if you reach out.

EA_LunardustCat
Community Manager
6 days ago
Hi there,

Your situation doesn’t seem quite the same as the one discussed in this thread. Since you mentioned 300, I just wanted to double-check your progress on the free track before the purchase.

Please note that the following rewards were part of the free track:

Recruit Path: 100 BFC (Tier 3)

Death Stalkers: 100 BFC (Tier 3)

Hazardous Front: 100 BFC (Tier 2)

That means if you had already received those 300 BFC from the free track before buying the Battle Pass, then you would not receive an additional 300 BFC on top of that.