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Larrndogg's avatar
Larrndogg
Seasoned Newcomer
1 day ago

Ranked Crashing and failure to rejoin

Hi all,

Since the update, I've had multiple freezes and crashes during Ranked matches particularly upon first landing at the start of the match. Upon restarting the game and clicking to rejoin the match in progress, I'd estimate 60% of the time it doesn't work and I can't rejoin leading to me getting a matchmaking ban and -RP. I've probably lost about 200  RP so far not including any RP I would get from kills and assists during those matches so potentially up to maybe 750 RP.

This is on series S but I've seen others on other platforms having similar issues - can a dev please take a look at this?

Thanks!

1 Reply

  • EA_Rtas's avatar
    EA_Rtas
    Icon for Community Manager rankCommunity Manager
    20 hours ago

    Hey there Larrndogg​ 

    Sorry to hear you're running into this, completely understand how this would be frustrating to lose the RP in ranked. 

    Appreciate you sharing which platform you're playing on, from the sounds of things it's kicking you out straight to dashboard right? Not just kicking you from the match with an error code? 

    Just want to make sure I understand whats happening fully.

    Obviously not ideal but have you tried giving the game a reinstall to see if the crashes persist after?

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