Hi I was one of the top 100 in the leaderboard of the destruction receipts challenge and the x account of battlefield contacted me about giving me a reward for me being among the top 100 (I will show the proof) but today I've received all the rewards exept for this one.. can someone help me getting this reward that I earn?
Still no one responded yet...
Same for me, I also didn't get mine...
You like me was on top 100?
Yeah I'm also in top 100, was contacted the same way in X from the official Battlefield user, I was at rank 26, made +286M https://x.com/i/status/1956779929044918480
I opened a case at EA and got some bs auto reply mail that got in my spam, I replied to it, will keep you posted if they solve anything
EA Support
Troubleshoot missing Battlefield 6 content.
Hi spectre1914,
We know it can be frustrating when content doesn’t show up.
Any content you pre-ordered or earned before Battlefield 6 came out should be available in the Loadouts tab when you log in to the game.
If it’s not there, try rebooting your game, then make sure you earned your content by checking the information below.
Pre-order content
If you ordered the Phantom Edition, you’ll get all the Phantom Edition content and the Tombstone Pack pre-order content.
If you ordered the Standard Edition, you’ll get the Tombstone Pack pre-order content.
If you’re not sure what was in each edition, check our guide for help.
Battlefield 6 Beta rewards
You must have completed the challenges in the Battlefield 6 Beta to have earned these rewards. You can see each challenge’s reward in our guide.
You can’t earn them afterwards, and we can’t grant them to you if you didn’t earn them.
Battlefield 2042 unlocks
Any Road to Battlefield 6 items must have been earned before October 7, 2025.
You can’t earn them afterwards, and we can’t grant them to you if you didn’t earn them.
You have to redeem your content in Battlefield 6 before March 31, 2026.
Troubleshoot missing content
Once you’ve confirmed you earned your content and rebooted your system, try these steps.
Make sure you’re logged in to the right EA and platform account.
Check the server status for Battlefield 6 and your platform. If there’s something wrong with the servers, your content might not come through.
Visit EA Forums to see if other players are having the same issues or there’s a fix.
Check @Battlefield and @EAHelp for updates or news that might relate to your missing content.
If you bought something with real-world money, confirm the transaction went through with your bank and the retailer.
Still can’t find what’s missing?
If you’ve tried the steps above and still can’t find your missing content after 24 hours, we need the following information to help you.
Your EA Account email
The console or platform you play on
Your platform account username
Details about the missing content
How or where you got the content
The approximate date and time you got the content, and when you noticed it was missing
Proof of purchase if you bought the missing content with real money
You can reach an EA Advisor by replying directly to this email.
