Anyone have any updates on this? I played all day on launch with no errors and as of this morning I have been seeing this nonstop upon getting past the queue. Have tried pretty much every suggestion that i have found through google and these forums.

Lucked out with a support tech that would actually action something (instead of just deferring to unhelpful documentation) and have found a workaround that has rectified the authentication loop error [1:86001S:51009S:11468332130:1073807360Q].What I recommend doing to rectify the issue quickly, without waiting for EA to pull their finger out. CONFIRMED WORK AROUND PROCESS:Download your EA profile dataThis is required because you'll need to identify which 'Persona' or EA ID to preserveIdentify the EA ID which was used when you first played Battlefield 6I had a friend sit on the menu and watch as I launched the game through steam - the EA ID popped up saying "### is Online"THIS IS THE ID YOU NEED TO PRESERVE TO KEEP YOUR PROGRESSGet a coffee, and start the long painful process of cycling through EA support techs until you find one willing to delete old EA ID's Most will say they cant - just move on. Some of them CAN!Delete ALL EA ID's except the one you identified in step 2This will align EA's backend authentication systems with the BF 6 authentication systems and you should be home freeNOTE: EA games which may be using alternate EA ID's/Persona's will lose their progress - proceed at your own discretion

Steam - Unknown Error 1:86001S:51009S:11468332130:1073807360Q

282 Replies

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xYoungReignx
New Rookie
7 months ago
Computer froze and so I restarted. Now I can no longer get into the game past the que. It will put me in que then this error will pop up. I have done everything I can think of to resolve it but nothing has worked.

Any Ideas?
ItsBMoney
New Traveler
7 months ago
I was able to play battlefield 6 fine on launch day (Yesterday)
I purchased and played the game through Steam.
This morning when I try and launch battlefield I get the ERROR CODE 1:86001S:51009S:11468332130:1073807360Q On the splash screen before i can even access the game. Below it has 1 option that says "Close" when you click "Close" it then returns to the splash screen, tries to connect or authenticate again, and presents the same error, constantly looping.
I have raised a ticket with EA directly but know this is going to take a very long time for them to resolve.
Below I have added the troubleshooting steps I have already taken:
- Verified integrity of game files
- Updated NVIDIA Driver to Version 581.42 (Attempted on comment recommendation)
- Turned OFF STEAM CLOUD (right click Battlefield 6 -> General ->Steam Cloud)
- Turned ON STEAM CLOUD (right click Battlefield 6 -> General ->Steam Cloud)
- Restarted Pc
- Restarted Router
- Turned Off Windows Firewall
- Uninstalled any anti virus
- Added firewall exception
- Reinstalled Game
- Disabled DLC packs in Steam
- Run Steam as administrator
- Run steam as separate user
- Removed any USB storage devices from machine
- Tested on Personal Mobile hotspot
- Changed ethernet port to separate port on router
- Secure boot enabled. Has been enabled this whole time, even yesterday when it was working. (Comment recommendation)
- Removed Authenticator on EA website -> Account
- Re-Added Authenticator on EA website
- Removed all trusted devices on EA Website
- Installed and turned on CloudFlare Warp App
ERROR CODE 1:86001S:51009S:11468332130:1073807360Q
ItsBMoney
New Traveler
7 months ago
I CANT EVEN MAKE A SUPPORT TICKET!!!
ItsBMoney
New Traveler
7 months ago
I was able to play battlefield 6 fine on launch day (Yesterday)

I READ A POST SAYING THAT UNLINKING YOUR EA ACCOUNT FROM STEAM AND RE-LINKING IT TO A NEW EA ACCOUNT WORKS. I DONT WANT TO DO THIS HOWEVER AS I WONT BE ABLE TO RE-LINK IT TO MY EXISITING ACCOUNT

THIS ISSUE SEEMS TO BE RELATED TO THE ACCOUNT ITSELF.

I AM ALSO UNABLE TO CREATE ANY TICKETS THROUGH EA. I CANT CREATE CASSES AT ALL FOR SOME REASON AND I BEILIVE THIS ISSUE CAN ONLY BE RESOLVED BY EA THEMSELVES.
I purchased and played the game through Steam.
This morning when I try and launch battlefield I get the ERROR CODE 1:86001S:51009S:11468332130:1073807360Q On the splash screen before i can even access the game. Below it has 1 option that says "Close" when you click "Close" it then returns to the splash screen, tries to connect or authenticate again, and presents the same error, constantly looping.
I have raised a ticket with EA directly but know this is going to take a very long time for them to resolve.
Below I have added the troubleshooting steps I have already taken:
- Verified integrity of game files
- Updated NVIDIA Driver to Version 581.42 (Attempted on comment recommendation)
- Turned OFF STEAM CLOUD (right click Battlefield 6 -> General ->Steam Cloud)
- Turned ON STEAM CLOUD (right click Battlefield 6 -> General ->Steam Cloud)
- Restarted Pc
- Restarted Router
- Turned Off Windows Firewall
- Uninstalled any anti virus
- Added firewall exception
- Reinstalled Game
- Disabled DLC packs in Steam
- Run Steam as administrator
- Run steam as separate user
- Removed any USB storage devices from machine
- Tested on Personal Mobile hotspot
- Changed ethernet port to separate port on router
- Secure boot enabled. Has been enabled this whole time, even yesterday when it was working. (Comment recommendation)
- Removed Authenticator on EA website -> Account
- Re-Added Authenticator on EA website
- Removed all trusted devices on EA Website
- Installed and turned on CloudFlare Warp App
ERROR CODE 1:86001S:51009S:11468332130:1073807360Q
Bon3zzTV
Seasoned Traveler
7 months ago
This error is caused by your account having two separate EA IDs which is not something that should be possible but I can promise you that if you were able to put into a ticket, you're wasting your time. EA support literally does not grasp what the issue is and I tried to argue with them for over 5 hours last night. Basically for example if I go on the EA desktop app and go to my profile, it will not show my correct EA ID instead of my current one but by changing my "Nickname" on that profile to the correct ID it would overwrite the nickname and fix my profile to have the correct name. This issue would happen to me with Battlefield 2042 and that was how I would fix it.
However, now I'm in the same situation as you as I own the game on steam and this is not an option to fix the game. No matter how many tickets you put in support doesn't understand what the issue is and our games are basically bricked unless you can convince them to fix this issue on your account. The error we're getting is an account authentication error caused by ID mismatch and you literally cannot fix it on your end with the Steam copy of the game without starting over.
I've tried unlinking and relinking to the same account but it did not fix the issue. Linking to a brand new account should 100% fix the problem but you're going to probably lose all of your game progress that you made on the first day.
ItsBMoney
New Traveler
7 months ago
I cannot even talk to a member of EA staff? how did you get hold of someone? i am busy arguing with a Community manager in discord
Bon3zzTV
Seasoned Traveler
7 months ago
https://help.ea.com/en/ea-account/
Go to the bottom of this page and there's a contact us button. It's going to look like you're submitting a ticket but it's not so after you press submit, scroll down to the bottom and you'll see something like chat with an adviser which will open a live chat with EA support. Fun fact, the submit button itself doesn't even work on Firefox / Chrome and you have to use Edge for it to actually work.
ItsBMoney
New Traveler
7 months ago
Ok thank you i have managed to find it <3
Bon3zzTV
Seasoned Traveler
7 months ago
No problem, if you somehow convince them to fix your account by all means please tell me how you did it because every person I talked to last night couldn't even type a sentence that didn't contain broken english or a copy / paste response. I would really love to play my $100 paperweight game
ItsBMoney
New Traveler
7 months ago
No worries, Im speaking to them now. add me on discord. Discord account - Odrive