Forum Discussion
I have a streamer friend that was able to put me in contact with a creator lead at Dice about two weeks ago and just wanted to let you all know that a potential fix for the issue has finally been found. The error is in fact EA account related, NOT STEAM, and explains why linking your Steam account to another EA profile works. It's also caused by having had multiple EA IDs on one account which isn't supposed to be possible in the first place as I originally suspected was the issue.
- SelLum324 months agoNew Traveler
I hope that’s real. Chat wouldn’t even let me transfer to a new account. So I’m still stuck here on PS5. Hoping for a fix soon. Thanks.
- SoulReaper8504 months agoSeasoned Rookie
So I gotta unlink the Account from Steam and it will work?
- Bon3zzTV4 months agoSeasoned Traveler
If you unlink your Steam account from your EA account and link it to a brand new account then yes you should be able to play the game. Your stats and beta rewards if you earned them are tied to your EA account though and you'll be starting completely fresh. If you bought the Phantom Edition you will still have all of that stuff on the brand new account.
- SoulReaper8504 months agoSeasoned Rookie
Didn't work
- Porridge284 months agoRising Rookie
Have you managed to solve the issue yet, if so, how?
- Bon3zzTV4 months agoSeasoned Traveler
My issue was fixed two days ago after almost a month simply because of connections with a streamer friend being able to put me in direct communications with them. There is no way for you to fix this issue on your end if you're specifically getting the error code 1:86001S:51009S:11468332130:1073807360Q. The error code 100% factually has to do with your account having two EA IDs which should not be possible and the game is trying to authenticate using the other / old ID. Unless you have direct coms I have no idea how you'd fix this because your profile numerical ID has to be changed on their end to fix the problem and public EA support is outsourced and will not understand any of this. The person I spoke to confirmed that I was legitimately the first person to report this issue and diagnosed the problem over the past month because apparently the error code itself had no documentation at all.
The only thing that will work is if you're playing on Steam and you unlink your Steam account from your EA account, create a brand new EA account, and link your Steam to that new account. You're going to completely lose any account progress and have to start from fresh but if you bought the Phantom Edition you'll still have access to that content + the battle pass. If you bought the game on the EA app or on console, I don't have a solution for you.
- Porridge284 months agoRising Rookie
That's not an ideal fix unfortunately as I have spent 60 hours + on it and collected all the tags in the campaign, Completed all the challenges etc. I don't think I'd have it in me to do it all over again. But I am using steam.