Forum Discussion

New Scout

5 months ago

Steam - Unknown Error 1:86001S:51009S:11468332130:1073807360Q

Anyone have any updates on this? I played all day on launch with no errors and as of this morning I have been seeing this nonstop upon getting past the queue. Have tried pretty much every suggestion ...

steam

SelLum32

New Traveler

4 months ago

EA_Aljo Yes I have. I use a wired connection. Tried just about everything. changing my DNS. Resetting router, using a hotspot instead of my modem. Clearing my PS5 cache.

I also tried deleting and reinstalling the games. Restoring licenses.

EA_Aljo

Community Manager

4 months ago

Ok. Since this appears to be account related, please open a case with an advisor by clicking on the 'Contact Us' button at the bottom of this page.

SelLum32
New Traveler
4 months ago
EA_Aljo I have done so multiple times. They don’t acknowledge the issue is account related or they say they will send it up the chain, depending who I speak with. Is there a way for it to be escalated to someone who can speak on the issue?
EA_Aljo
Community Manager
4 months ago
Can you give me your Steam ID? We'll see if we can find any account issues that may be causing this.
swissburgh
Seasoned Rookie
4 months ago
For me it doesnt work on the EAapp or on steam
EA_Aljo
Community Manager
4 months ago
Can you give me both your Steam ID and EA ID?
swissburgh
Seasoned Rookie
4 months ago
Sent you a DM
BlvckguyYT
Seasoned Traveler
4 months ago
BlvckguyYT for ea id and steam , it stopped working again lol
EA_Aljo
Community Manager
4 months ago
I'll pass it on and let you know what I find out.