Anyone have any updates on this? I played all day on launch with no errors and as of this morning I have been seeing this nonstop upon getting past the queue. Have tried pretty much every suggestion that i have found through google and these forums.
I have the same issue please let me know if there is a fix
I noticed my account names were different when I hit managed account it would come up with a very old name I used.
I changed the nickname on the app to the other one and it did not work.
I also unlinked and relinked my steam to the ea account and that did not work.
I was going to try to just make a new ea account after but now it says I cant unlink my account until April of next year.....
Im at a loss
Same error code, my username matches in the EA app and on the website too. Guy i talked to on the support chat said it was being worked on and to "wait 1 or 2 days for it to be fixed." Super whack to say that when the game just released and you know that everyone is wanting to be playing it, in my opinion anyway.
Almost wish i hadnt talk to them, ended more annoyed after he said that than i was prior 🙃
Same issue on my end cant find anything for it
Still ongoing. Spoke with 3 different live advisors, neither of them could give me any direction on what might be causing this or how to address it.
Any updates on this? I've spoken to 3 different live agents and neither of them have been able to tell me what it is or give any direction on what to do.
Apparently it thinks you have multiple EA accounts because your account has mismatched names. I heard that if you unlink your account and link a new EA account it should work.. Careful though its a 6 month cooldown every time you do..
I heard that linking the same account would work but it did not so now I'm screwed.
Also support was like "ya you're on unlink cooldown we cant help you." I asked if they could bypass it since it was a mistake and I was told it was "not possible".. I asked if I could talk to ANYONE that works for EA that can bypass it and I was told NOPE! fun.
Steam wont refund it because sitting in the menu for 4 hours trying to log in is considered "playing"
I bought another one on a different steam, linked another EA account, and it works perfect and then refunded it. So its just literally the account..
That's crazy lol.. Have you tried launching it in the EA app per chance? Wondering if that would work. I don't even see it in the app so i can't try that
Its so niche that i bet they are just saying that to move on through their chats.. My guy said it was "not possible" to wave the 6 month wait time.. What a joke.
Same issue. Anything work for you?
