Forum Discussion
278 Replies
- Wooderson4 months agoRising Rookie
Having a similar issue but a different error code. Error Code 1:86001S : 51009S : 11468332130 : 1073807360Q
Played one game Friday then this unknown error happens every time I try to play after the server queue. Tried every solution I could find with no fix. I downloaded my EA account data and for status reason it shows "BANNED_ACCOUNT_TAKEOVER".
Spent hours over the weekend trying to get through to EA support. They showed no bans or issues with my account but had no solution to fix the issue. The best information they could provide was this.
"The error code 1:86001S:51009S likely indicates a failed account authentication handshake between the EA app and the game, often related to an improperly linked or misidentified EA account. This can happen even after reinstalling because the core account data is stored on EA's servers, not on your PC."
If that's the issue they said there was nothing they or I could do to fix it. I'm hoping they have solution soon or at least address this issue and that they are working on a fix.
- smellthehuman4 months agoNew Novice
EA Will not respond. I played fine all weekend woke up to a ban for Competitive Advantage or some BS, 6 hours later after I had logged out for the night.
I can't get a hold of anyone via chat. I can't even make a case to review the ban. It's absolutely insane.
- Wooderson4 months agoRising Rookie
Having a similar issue but a different error code. Error Code 1:86001S : 51009S : 11468332130 : 1073807360Q
Played one game Friday then this unknown error happens every time I try to play after the server queue. Tried every solution I could find with no fix. I downloaded my EA account data and for status reason it shows "BANNED_ACCOUNT_TAKEOVER".
Spent hours over the weekend trying to get through to EA support. They showed no bans or issues with my account but had no solution to fix the issue. The best information they could provide was this.
"The error code 1:86001S:51009S likely indicates a failed account authentication handshake between the EA app and the game, often related to an improperly linked or misidentified EA account. This can happen even after reinstalling because the core account data is stored on EA's servers, not on your PC."
If that's the issue they said there was nothing they or I could do to fix it. I'm hoping they have solution soon or at least address this issue and that they are working on a fix.
- Mylittleprony4 months agoNew Veteran
explain more pls. how did ur tests conclude it was on ea servers side?
- Mylittleprony4 months agoNew Veteran
Thats the most insight we have gotten yet. if its an issue with the account then im thinking someone if they can should try making a new steam or ea account and trying to buy the game there using ea play since its cheaper. if a brand new fresh account works then i think that seals it.
- Mylittleprony4 months agoNew Veteran
in edition to this, iv just heard from someone else on the steam discussions that they have this issue to, but if they log into there friends account it works totally fine, we might have something here
- Valszz4 months agoRising Traveler
That sounds promising, I'll make a new account and sub to EA Play Pro to check if this is true.
- Valszz4 months agoRising Traveler
Nope, same error just before loading into a match. New EA account, not linked to any other platform.
- TheAgonistxXx4 months agoNew Scout
For the sake of troubleshooting, I got EA Pro on the account that this is happening on since i had originally purchased it on Steam. Redownloaded and launched from the EA app.
Did not fix the issue. - TheAgonistxXx4 months agoNew Scout
so glad i took the whole weekend off to play the game i had been advocating for months, just to get radio silence on issues and 0 play time.