The refund function is still unavailable.
On the launch day of Battlefield 6, when I couldn't access the game through the EA App, I had to follow Vince Zampella's advice to "get a refund and buy it on Steam" . I directly repurchased the game...
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I don't think that's good advice. Instead of asking for a refund every time something doesn't work the way you want, remind yourself that the game just launched and there may be issues. There is nothing wrong with the EA app (or steam) in general.
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