Forum Discussion

New Adventurer

1 month ago

WHEN WILL DXGI DEVICE_REMOVE/DEVICE_HUNG CRASHES BE FIXED

This has been ongoing since the update that added Eastwood. My game was running almost perfectly in terms of not crashing from launch day to the update that brought Eastwood. Even with Blackwell Fields added, everything was still fine. Since the Eastwood update, the crashes have been insane. I cannot figure out what causes it, it seems to random. I can go a day or two running games perfectly 50 matches in a row no issue. Then randomly it will happen for hours in a row. Cannot start matchmaking or join any portal lobbies. It will crash as soon as you click the Join button to start regular matchmaking or as soon as you load into a portal server. I have tried every fix I can find online. Verifying file integrity multiple times (it always finds 3 files that need to be replaced, but it still doesnt fix the issue). I have tried turning off XMP on my bios and turning off overclocking. I have tried turning on NVIDIA debug mode. I have tried completely deleting the Eastwood files from BF6 folder and reverifying so it gets the files back. Obviously have up to date drivers/windows. I just tried a complete reinstall. As soon as game was reinstalled very first time trying matchmaking same exact crash. DEVICE_REMOVED/DEVICE_HUNG. This is clearly an issue with Frostbite and DICE side of things, not user side. SO WHEN WILL THIS BE FIXED? I have complained for weeks on here as has thousands of other posts and it is still ongoing. $70 game + battlepass. Amazing support

steam

11 Replies

FREESTYLEkill3r
New Adventurer
25 days ago
I'm not actually getting a blue screen during these crashes... I just crash to desktop so not sure if it's actually relative to what's going on. I did have a couple blue screens a few months back so not sure if those are old. But when this was happening I did run /sfc scannow and repair and found zero errors to fix. I also ran Windows Memory Diagnostic tool and found zero errors as well. So it could be the version of Windows I'm on? Not positive... I hate Windows 11 and only reason I'm using it is because of them stopping support for Windows 10 (which I wasn't the biggest fan of either if we're being honest... haven't enjoyed Windows since Windows 7).
Anyways... stopped playing the game for about 2 weeks and decided to hop on tonight. Tried checking out the new BF Pro battlepass challenges... device_hung and crashed to desktop. This is the first time I've crashed just browsing the main menu and not when I'm actively joining a server. I took a break from the game because I was tired of dealing with all the issues and lmao first time launching and immediately hit with that just leaves such a bad taste for the consumer.