Hello, I've just completed the 9th stage of the "a new beginning dog tag" by standing on the balcony and looking at the pigeon. A sound was played and I checked my inventory to see that I didn't receive the dog tag. I went back to the mcom to check if it was still cyan and it turned red, which means that I completed the 9th stage. After restarting the game countless times it seems that I still do not have it. Could it be possible to fix this bug?Proof in images.

@Rodkool Then it's likely a syncing issue, related to the current server issues, so you're best checking your dog tags again when the issues are resolved.

Hey, @Rodkool @N4v1s for Missing dog tags it's not something we can help with on AHQ and something you need to reach out to our game advisors on EA support.How to get in contact with EA support: https://help.ea.com/en/contact-us/https://twitter.com/EAHelp/Atic

@ElliotLH That is helpful to know thanks, though in game or on the mobile app it still doesn't show so until it does I'm not going any further down the peacekeeper Easter egg quest line.It's too much work to leave anything to chance but I appreciate the help nonetheless.

@Rodkool I´m afraid you posted this in the wrong Battlefield category. You are talking about a BF1 dog tag, but this is the BFV board of AHQ. However, judging by the connection problems with BFV and BF1 as well, you might have to try again, after the servers are back up again. Receiving dog tags does require an online connection.

@Rodkool Just so you know, I've moved your topic to the BF1 section.Also, as above, I suspect the server issues have caused this problem too.

A new beginning dog tag not received

14 Replies

N4v1s
5 years ago
@Rodkool I´m afraid you posted this in the wrong Battlefield category. You are talking about a BF1 dog tag, but this is the BFV board of AHQ. However, judging by the connection problems with BFV and BF1 as well, you might have to try again, after the servers are back up again. Receiving dog tags does require an online connection.
ElliotLH
Hero+
5 years ago
@Rodkool Just so you know, I've moved your topic to the BF1 section.

Also, as above, I suspect the server issues have caused this problem too.
Rodkool
5 years ago
It is literally impossible to try again :/. When I go back to the mcom it is red, meaning i've "completed" it and if I go stand on the balcony on giant's shadow, the pigeon simply doesn't come anymore, no matter how long I wait.
ElliotLH
Hero+
5 years ago
@Rodkool Then it's likely a syncing issue, related to the current server issues, so you're best checking your dog tags again when the issues are resolved.
Rodkool
5 years ago
I've now also done Conflict, Omen, Angel sighting and belly of the beast and haven't received any dog tags. Weirdly enough, I got the ascension skin.
EA_Atic
DICE Team
5 years ago
Hey, @Rodkool @N4v1s for Missing dog tags it's not something we can help with on AHQ and something you need to reach out to our game advisors on EA support.

How to get in contact with EA support:
https://help.ea.com/en/contact-us/
https://twitter.com/EAHelp

/Atic
YMB9Shinzou
5 years ago
@EA_Atic I myself am having this same issue with the missing dog tag, and after contacting the "Contact us" support all they could do is say "We can't fix it" and pointed me here.

Is it just a case of passing the blame to one another, isn't there someone who's job it is to fix these issues? If there is I'd like the info to be able to report the bug to them.
ElliotLH
Hero+
5 years ago
@YMB9Shinzou I don't believe EA Help can provide the Easter Egg rewards.

When you visit an MCOM in the game, after collecting a pair of headphones, what colour are the lights?
YMB9Shinzou
5 years ago
@EA_Atic @ElliotLH The lights are now red and it did make the sound when the bird flew by. So that should mean it's complete right? If I go back to the windmill the bird no longer shows up.

If both these parties pointing at each other can't help, who can?
ElliotLH
Hero+
5 years ago
@YMB9Shinzou Not necessarily. If you're standing on the wrong part of the windmill the bird will miss you, but still play the sound. Used to happen to people all the time when I was still decoding morse for others on the BFEE Discord.

It'd probably worth going back to Giants Shadow and waiting for the pigeon to arrive. When you see it flying in, ADS at it and make sure you're lined up with the flightpath.