I'd start out with running a repair of the game in Steam or the EA App. Then I'd run windows update, and the run command prompt as an admin and type the command sfc /scannow to run a system file check to ensure the OS is good to go.
For the guys with this error DirectX function "GetDevice Removed Reason failed with DXGI_ERROR_DEVICE_HUNG. GPU:"", Driver: "25.3.1 Here's a potential solution: https://www.makeuseof.com/windows-directx-function-getdeviceremovedreason-failed-error-fix/
As I said in the initial post, I already did try to repair the game. I also tried the sfc /scannow and my windows is up to date. I didn't mention it but trust me I've tried every fix there is to try. The problem is not on my end, i will explain in the second paragraph. I am running the latest version of 23H2. There is a new windows 11 pro version, 24H2, but it's still buggy (for example AMD Freesync doesn't properly work on 24H2 and plenty other problems, 23H2 is way more stable) and 23H2 is still in service for at least a year or so and it is still receiving updates, I have all of them updated. It is a valid and still supported windows version, but updating to the new 24H2 won't make a single difference since the issue is related with the anti-cheat and the AM5(most probably) architecture aka what most Ryzen CPUs use.
As I also stated so far in both the comments and the initial post the behavior of FREEZING the whole PC requiring a HARD RESET is NOT a software/windows problem but rather something interacting with kernel-level privileges aka the anti-cheat. Notice how everyone having those problems are running Ryzen CPUs. The anti-cheat code is faulty and it is NOT optimized for Ryzen architectures. EA released a kernel-level anti cheat without properly testing it. The issue is the anti-cheat itself and it needs fixing and it needs that ASAP as hard resetting PCs damages the SSD. None of us can even try to play it as we will be wrecking our PCs. If you can contact the devs please do.
