EA Anticheat TeamWe stress tested a couple of dozen matches on BF1 and BFV on a machine with an AMD Ryzen 5 5600X 6-Core Processor and can't reproduce this behavior. We're still investigating, but we don't see any issues on our end, even in the user telemetry coming from the people reporting this issue in the thread.
It would be helpful if anyone experiencing an actual blue screen could provide me with their memory.dmp, which would be located at C:\Windows\memory.dmp.
AntiCheatWard Any new developments regarding the issue at hand? It's been almost a month since this problem arised and yet nothing has been done about it.
I'm honestly tired of hearing the same 3 second (trrrrrrr) sound every time I try to launch my game up. Oh, and just in case you'll ask the same, tiring question, i.e. "Are you sure you're running the latest anticheat version?"
Yes, I do actually... and it's 1.0.8985804.
EA Anticheat TeamNo, no updates yet. We have a new build we'll publish soon that might help some users, but I don't believe anyone has passed me a full .dmp file as requested for those who are impacted by the freezing.
Tank_Mann experienced a blue screen that is most likely not related to the freezing everyone else has, and a possible fix for that will be included in the upcoming release.
I stand corrected then. Thanks for the response!
I personally couldn't trigger a meaningful memory dump, as the freeze is literally a second long. I mean, I could if I had a script that generates a mem dump at the flick of a button. Then again, I doubt it'd provide you with meaningful information, since system interrupts aren't accounted for by the OS when generating a memory dump.
I'll be eagerly awaiting the next build, then. Hopefully it'll ease the strain on my system a bit... Fingers crossed!
What .dmp file would you like us to provide if there is no .dmp file after the freeze since it's not a BSOD?
AntiCheatWard check my last 2 DMs, I managed to find a way to prevent the hard freeze and get some event logs. I also updated the post with the info I found.
EA Anticheat TeamI seem to have lost the reply button on the DMs, apologies. I reported that issue to the forum team.
Anyways, the issue you're reporting with the GPU crash is unrelated to the anti-cheat. This is a known issue with the latest AMD drivers which EA has reported to AMD directly.
You can see in other forums where users are reporting this: https://forums.ea.com/discussions/battlefield-2042-technical-issues-en/game-crash-issue-with-amd-adrenaline-25-5-1-drivers-on-battlefield-2042/12168627
The game crash you reported in kernel32 is also unrelated to the anti-cheat, this is a game crash when creating a thread. We'll share that with the studio.
I still believe there's a real issue you're reporting, and we'll look at your latest telemetry after you added the TdrLevel to your registry settings.
