AntiCheatWard Any new developments regarding the issue at hand? It's been almost a month since this problem arised and yet nothing has been done about it.
I'm honestly tired of hearing the same 3 second (trrrrrrr) sound every time I try to launch my game up. Oh, and just in case you'll ask the same, tiring question, i.e. "Are you sure you're running the latest anticheat version?"
Yes, I do actually... and it's 1.0.8985804.
EA Anticheat TeamNo, no updates yet. We have a new build we'll publish soon that might help some users, but I don't believe anyone has passed me a full .dmp file as requested for those who are impacted by the freezing.
Tank_Mann experienced a blue screen that is most likely not related to the freezing everyone else has, and a possible fix for that will be included in the upcoming release.
I stand corrected then. Thanks for the response!
I personally couldn't trigger a meaningful memory dump, as the freeze is literally a second long. I mean, I could if I had a script that generates a mem dump at the flick of a button. Then again, I doubt it'd provide you with meaningful information, since system interrupts aren't accounted for by the OS when generating a memory dump.
I'll be eagerly awaiting the next build, then. Hopefully it'll ease the strain on my system a bit... Fingers crossed!
What .dmp file would you like us to provide if there is no .dmp file after the freeze since it's not a BSOD?
AntiCheatWard check my last 2 DMs, I managed to find a way to prevent the hard freeze and get some event logs. I also updated the post with the info I found.
EA Anticheat TeamI seem to have lost the reply button on the DMs, apologies. I reported that issue to the forum team.
Anyways, the issue you're reporting with the GPU crash is unrelated to the anti-cheat. This is a known issue with the latest AMD drivers which EA has reported to AMD directly.
You can see in other forums where users are reporting this: https://forums.ea.com/discussions/battlefield-2042-technical-issues-en/game-crash-issue-with-amd-adrenaline-25-5-1-drivers-on-battlefield-2042/12168627
The game crash you reported in kernel32 is also unrelated to the anti-cheat, this is a game crash when creating a thread. We'll share that with the studio.
I still believe there's a real issue you're reporting, and we'll look at your latest telemetry after you added the TdrLevel to your registry settings.
Thanks for the reply. It seems there is a comment on that thread that suggests the crash happens due to AMD Adrenalin clocking the GPU to high frequencies and a viable temporary solution would be limiting the GPU freq to 2300-2400 Mhz or simply downgrading to AMD Adrenalin 25.3.1.
In my case TdrLevel was already present and set to 0 (which basically means if the GPU crashes it will freeze/BSOD , which was probably the cause for the PC crashing rather than it being set on 3 - the position where it will try to recover and if it fails it will rather give a crash message then freezing, this should be default position, but to be sure adding TdrLevel and setting to 3 should make sure it is not TdrLevel's fault here)
I will try playing soon on 2300-2400 Mhz on my current AMD drivers and see if that fixes the issue. Doesn't solve it since it shouldn't crash and this needs to get fixed but perhaps it will temporarily fix the issue on these drivers.
UPDATE: Tried downclocking, same result. Will try reverting to 25.3.1.
UPDATE 2: 25.3.1 doesn't work either. Literally same errors. Which is very weird since everyone is reporting 25.3.1 is fixing their issue. It's not fixing mine. KERNELBASE.dll keeps on crashing bf1.
UPDATE 3: AntiCheatWard I searched on the internet, it seems it's a huge problem with Frostbite engines and there is no universal fix, literally dozens/hundreds of "fixes" across the internet and none of them seem to work by how users report. Very few of them seem to have luck and one of the hundreds of fixes to actually work. I doubt it is 25.5.1 problem since I downgraded to the version that everyone is saying it's stable in that thread and I have the absolute same crash happening. Keep in mind I did not have this issue before and I haven't changed anything in my PC. So it's either something that was added/changed to Battlefield or a software issue, like drivers. But I downgraded to a "reported" stable version of AMD drivers and no luck. Perhaps try to go even older drivers? idk man
Dear Anticheat,
Thanks for the info and a possible first fix. I am looking forward to test it and I hope it will solve a lot of issues.
Do you have a time indication for the release of the next fix update?
Dear dev,
After extensive testing, I can confirm that the "freezing issue" has been fixed, but only on BF 2042. I assume that BF1 and V haven't been updated with the latest AC build yet, right?
BF 2042 is loading the latest dll, which is 1.0.9113718
BF1 and BFV are still on the older one, which is 1.0.8985804
Is there an ETA on when these older games will get an update? Thanks!
UPDATE: Both Battlefield 1 and V have been updated with the latest AC version and the freezing issue is resolved.
I have checked my BF1 and BFV product version of the javelin cheat and I have the latest installed: 1.0.9.11... (try to update it manually)
But the games are still freezing as before, after 20 second, and the pc crash with the blue screen of death.
Nothing is solved yet
Where and which file are you checking to see which version it is?
Hi AntiCheatWard and people from this thread,
Finally, it seems that my game freezing and blue screen of death are solved.
Since yesterday, both BF1 and BFV are running on my pc without freezing and crashes.
I guess you released an update of the Javelin anticheat system recently and this fixed the issue. I am also not 100% sure how to check the version of the current installed Javelin anticheat software for these 2 games. If somebody want me to check that, please let me know where to look for that.
I hope you guys can play too, and that this buggy software won't cause any other problems.
