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Scorpion12R's avatar
Scorpion12R
5 days ago

Battlefield 3 Premium license from 2012 lost after EA App migration

Hello everyone, I have a persistent problem after migrating from Origin to the EA App: my Battlefield 3 Premium Upgrade purchased in June 2012 disappeared from my EA App library. Short facts: I ow...
bf 3
bug
discussion
pc
technical issues
danisoff's avatar
danisoff
Hero
4 days ago

Hello Scorpion12R​,

EA support should be able to assist you with the issue, since the issue itself is account related.

EA Help

Scorpion12R's avatar
Scorpion12R
4 days ago

Hello danisoff​ 
I've been writing to them since November 5th. And all I get in response is this
"Wir haben in diesem Fall alles getan, was wir konnten. Gibt es außer dieser Sorge noch etwas, bei dem ich Ihnen helfen kann, wenn nicht, müssen wir diese Chat-Sitzung möglicherweise beenden?"

and closing the case with the note: Status: No Fix Available On Nov. 11, 2025, 8:31 pm.
Case #224631706 – waiting for escalation to Legacy Licensing Team.

ACHIEVEMENTS

Heavy Lifter 14.04.2013 End Game Premium 

Handyman 11.04.2013 End Game Premium

AA's revenge 30.03.2013 End Game Premium

Support Efficiency 16.03.2013 Aftermath Premium

Dropship 16.03.2013 End Game Premium

Superiority 16.03.2013 Armored Kill Premium

  • danisoff's avatar
    danisoff
    Hero
    4 days ago

    If possible start a new case. I believe you could  select the email option instead of live chat.

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