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Im_B0xB0y's avatar
4 years ago
Solved

Battlefield 4 Playstation 4: Failed to connect to EA online

Hi,

I bough battlefield 4 yesterday, since it was 8$ on the playstation store. I downloaded it the 12/31/2021. When I open the game, everything works well until I try to play multiplayer. It tells me that it is impossible to connect to EA online. Under the message, it says: " go on http://help.ea.com/fr/article/not-able-to-connect-to-online-play for more information". It also says on the bottom of the screen: "press square to connect". When I press square, a page opens and instantly closes two seconds after to let place to place to a message saying: "The connection to EA online has been lost". I think I tried everything I could try: I restarted my ps4, I restarted the game, I reinstalled the game, I closed my router, changed my wifi, used a different account and even after all those tries I doesn't work. I feel like I got scammed and I really want to play to it since I have a lot of good memories about Battlefield 3.

Please help me 🙂

  • Its_Travis_199's avatar
    Its_Travis_199
    4 years ago

    @Im_B0xB0y @VaascoDosOuros

    The page to agree terms of service might be broken in the current version of BF4.

    Try to login to another EA PS4 game (e.g. Apex or BF1) and accept the terms there.

    Maybe then play it for a bit.

    After the linked PSN account initiated somewhere else, it no longer touches the agreement page in BF4 and the online function should be working. 

    Greets, 

    Travis 

17 Replies

  • If the solution is to login to another game, what game do I have to download or buy to get this to work?  I have COD 3 and multiplayer works fine there.  

  • Just got on today and when I load up it says can’t connect but before it says that a window pops up really quick saying “it’s been a while since you’ve logged in etc….” Then goes away and says can’t connect 

  • Hey 

    I would like to ask you please how you make it work for you  because I'm having the same problem 

  • QuakerWinters's avatar
    QuakerWinters
    2 years ago

    @Its_Travis_199Launching BF1 on PS4 solved the issue. It brought up the TOA which I signed and BF4 then worked. I didn't even need to download and play BF1. Thanks for this!

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