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LogicaIZebra's avatar
LogicaIZebra
Rising Newcomer
1 month ago

Battlefield 4 Steam gift, Account is linked to an unknown email

I've got 2 accounts 1 is my brothers and the other I use for myself, 
Account 1 is linked to Steam 1 
account 2 which was recently gifted Battlefield 4 premium is linked to an unknown account and I cannot gain access to it to remove it, However its my account. I've looked everywhere to contact support but EA has no easily accessible way to create a ticket or even contact someone who can help. ANYWHERE, 
I've looked for multiple hours on a few different occasions and cannot for the life of me find anywhere to contact someone. It's BEYOND frustrating as its my account and can't do anything to resolve it, or even get in touch with someone who is able to help.... 

Can a rep PLEASE PLEASE PLEASE give me a way to contact someone or give me a hand in removing this linked account and giving me access to MY ACCOUNT PLEASE! Thanks........ the year is 2026 hopefully support can give me a hand before I perish.

bf 4
bug
pc
technical issues

3 Replies

  • LogicaIZebra's avatar
    LogicaIZebra
    Rising Newcomer
    1 month ago

    That’s what I’m trying to get at. There is absolutely no way to contact ea support in any capacity. No methods to reach out or create tickets, I cannot find any way to reach out as they’ve disabled live chat and tickets. Do you know how to contact support? Please tell me I’d really like to know! 

  • danisoff's avatar
    danisoff
    Hero+
    1 month ago

    Navigate the prompts in the EA Help website, try to find the one that leads you to an option to talk to live chat support.

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