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HausHSL44's avatar
10 years ago
Solved

Battlfield 3 wrong email or password

Just last week this started happening.  When I double click my BF3 icon to open battlelog, Origin opens just fine but BF3 opens with a pink bar saying "wrong email or password".  I proceed to log in from the website and it takes me to EA account screen.  I enter email and password and click remember me and I can log in.  If I close out BF3 and reopen the same thing happens and I must re-enter my information and log back in.  Is this happening to anyone else?  Is there a fix?  I have already tried changing my password but that didn't work.

10 Replies

  • @HausHSL44

    Try opening Origin first, then double-clicking the BF3 icon in your "My Games" tab.  See if that helps out.

  • HausHSL44's avatar
    HausHSL44
    10 years ago

    Tried that but it had the same result.  I see a few people are experiencing this.

  • @HausHSL44 You can log into Origin, then go here http://battlelog.battlefield.com/bf4 and log into Battlelog using the same email/password as Origin. You can then try to start the game from there.

    If that works then it sounds like Origin may be sending the wrong login credentials to Battlelog. You can try doing a manual uninstall of Origin (instructions here: http://help.ea.com/en/article/manually-uninstalling-origin/), then downloading Origin (https://www.origin.com/en-us/download) and reinstalling it.

  • Thank you for your help.  I am going to try it now.  Will let you know if it works.

  • It worked!  I logged into origin and then clicked the link you gave me, clicked log in and it automatically logged me into BF4 Battlelog.  When I exited both battlelog and origin I then rebooted by double clicking BF3 icon and I was logged in.  Thanks much for your help!

  • Anonymous's avatar
    Anonymous
    8 years ago

    I wonder if EA/Dice are ever going to fix this issue. I've suffered for this issue for few years. Didn't play for a while because of it. So how about fixing the SSO so that players do not have to login twice. First for Origin client and then second time in battlelog browser to play a game... I guess the "new" EA account vs original Original account causes this?!? At least I don't remember registering a EA account years ago when started to play BF3. Or if change of email linked to account caused something, ofc it should not cause this kind of thing to happen.

  • Hello,

    first close origins .

    Open origins

    Click BF3 game 

    It will normally send you to this link : http://battlelog.battlefield.com/bf3/

    Connect with your email.

    Click play on the website and the website will normally launch BF3

    I hope I was clear and that it works for you guys.

  • EA_Atic's avatar
    EA_Atic
    Icon for DICE Team rankDICE Team
    5 years ago
    I'm closing this thread to stop it being necroed.

    If you have any issues with Battlefield 3 please make a new topic about the issues you are having and what kind of steps you have tried to solve it.

    /Atic

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