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matt29360's avatar
matt29360
New Rookie
26 days ago
Solved

BF-LABS

crash on xbox when we try to play it (crash before loading)

bug
technical issues
xbox
  • ElliotLH's avatar
    ElliotLH
    26 days ago

    I don't know what specific part of the Discord channel that technical help will be available specifically as I'm not a member (I believe it's invite-only, but may be wrong), but there should be something there. EA Help also have a section for BF Labs support, so if all else fails you could try there:

    https://help.ea.com/en/help-top-issues/?product=battlefield-labs 

    It's difficult to provide support here as only a handful of people here have access at the moment, and there are other restrictions potentially too.

    matt29360​ The link for EA Help above may help you as well. 

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  • ElliotLH's avatar
    ElliotLH
    Hero+
    26 days ago

    Hi matt29360​,

    It'd probably be better to see if you can get help on the BF Labs Discord. I'm not sure how much advice you'll be able to get on these general forums.

  • ElliotLH's avatar
    ElliotLH
    Hero+
    26 days ago

    I don't know what specific part of the Discord channel that technical help will be available specifically as I'm not a member (I believe it's invite-only, but may be wrong), but there should be something there. EA Help also have a section for BF Labs support, so if all else fails you could try there:

    https://help.ea.com/en/help-top-issues/?product=battlefield-labs 

    It's difficult to provide support here as only a handful of people here have access at the moment, and there are other restrictions potentially too.

    matt29360​ The link for EA Help above may help you as well. 

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