Hello, I upgraded to premium and once I was in the game (after the game updated) I went into the store to download the Second Assault DLC. I downloaded but said it couldn't be installed. So I had to delete it and try again. Same thing happened, but this time after I deleted the I went back to the store and under where it gives you the option to buy Premium, the SA DLC now just says "Null Name" and I can't even click on it.Is there another way to push this for a download? I really do not want to redownload this game again. Anyone else come across this or am I the only lucky one? Thanks in advance.

I'm also having this problem. I already chatted with the EA consultant who had no idea how to fix it and Microsoft rep online was even more no help. She even told me that the DLC was not yet available while we all gamers know this is exclusively available first on the Xbox One.Please EA help!Transcript from EAinfo: Your approximate wait time is 0 minute.info: You are now ready to chat with Vinay.Vinay: Thanks for contacting EA Customer Experience, my name is Vinay. How may I assist you today?you: Hello, I can't download the second assault DLC for my xbox oneVinay: Hello, Ron how are you ?you: I'm fine thanksVinay: I apologize for this.Vinay: May I know the email associated with your account?you: [edit: email address removed]Vinay: Thanks for the information.Vinay: Have you redeemed premium membership?you: Yes I have. I have purchased it originally on my xbox 360 and It's already installed on my xbox oneVinay: Okay.Vinay: Are you getting any message when trying to download second assault?you: The DLC doesn't show up on the xbox one as a downloadable content. It just says NULL NAME and there's no price. I've seen on other consoles on youtube that has the DLC, instead of NULL NAME, it would say SECOND ASSAULT.Vinay: Did you check after restarting console?you: yesVinay: Okay did you get any option to download it from ingame store?you: the option is there but it doesn't say the name of the DLC. it just says NULL NAME and when you select NULL NAME. it doesnt do anything but exit you out of the in game storeVinay: Okay.Vinay: Would you mind if I place your chat on hold for couple of minutes to look into the issue?you: of course. thanksyou: i dont mindVinay: Thanks for waiting .Vinay: Please try this.Vinay: Go to multiplayer then server browser then search. in search type DICE it will bring up second assault maps and instead of join now for the A button it will say download Second Assault.you: Yes. It will say Buy DLC. Then when it goes to the in game store. The DLC is not available. It only says NULL NAMEVinay: Are you getting install option?you: No. It just exits the storeyou: In the store. It says Battlefield 4 Premium (which its already installed) and underneath that is NULL NAME where Battlefield 4 Second Assault DLC should be. When I select it, it just exits me out of the storeVinay: In this case you may get the dlc at a later dates. For some xbox one players who have premium on their account it is available but for some it is not. Don't worry it may be a server issue. You can get it in a later date.you: That's not really helping. This is very frustrating. Thanks for your help anywayinfo: Your chat transcript will be sent to [edit: email address removed] at the end of your chat session. For some reason the transcript from Microsoft did not send it to my email

Same here. Can't download Second Assault because it's listed in store as "NULL NAME".

Exact same thing here and same thing when it came to getting help from EA.

Hey nickpeck35,I heard that some people were able to download all the maps after reinstalling the game on the Xbox One. Have you tried?

I tried deleting the game and re-installing it as per the Microsoft RepSame thing happened. Still says NULL NAME

BF4 on Xbox One, trying to download Second Assault but it says "Null Name"

18 Replies

Anonymous
12 years ago
Hello Everyone
I just wanted to let you guys know that it is working for me now. I don't know how it happened. Maybe EA updated their servers or maybe it's been fixed on Microsoft's end.
Hopefully it's fixed for you guys as well. Happy gaming and see you on the Battlefield!
Anonymous
12 years ago
If for some reason its still not working for you guys.
Here's what happened when I got home.
Fired up the Xbox One
Started Battlefield 4 but since I wasnt facing the kinect, It didn't sign me in
BF4 Menu was basic. and store is not selectable
When I signed in while in BF4 menu. It changed to BF4 Premium but store was still not avaiable to be selected.
So i pressed Home, then highlighted the BF4 game and pressed the new start button and selected Quit Game
After quitting game. I selected BF4 game and pressed A to start it up
Store is selectable in the menus and when I selected "all items", it finally showed Battlefield 4 Second Assualt where the NULL NAME was previously.
Hope this helps
Anonymous
12 years ago
Re: BF4 on Xbox One, trying to download Second Assault but it says "Null Name"

‎11-28-2013 01:38 PMIf for some reason its still not working for you guys. Here's what happened when I got home. Fired up the Xbox One Started Battlefield 4 but since I wasnt facing the kinect, It didn't sign me in BF4 Menu was basic. and store is not selectable When I signed in while in BF4 menu. It changed to BF4 Premium but store was still not avaiable to be selected. So i pressed Home, then highlighted the BF4 game and pressed the new start button and selected Quit Game After quitting game. I selected BF4 game and pressed A to start it up Store is selectable in the menus and when I selected "all items", it finally showed Battlefield 4 Second Assualt where the NULL NAME was previously. Hope this helps

Ronniepoe.... thank you so much for the detailed description for solving this problem. This worked for me as well. I no longer see Null and it is downloading the second assault DLC.
InfamouslyValor
12 years ago
Ok, I have a fix. Uninstall bf4, uninstall premium, remove bf4 disc, reset xbone settings (yes whole entire reset), run set-up, install premium only (in online store), reSTART xbone, insert bf4 disc, install bf4, reSTART, start bf4, go to in-game store, hit view all, second assault will be available now.
Anonymous
12 years ago
I just found that highlighting the game on the dashboard and hitting the start button and then quit. When you re open the game , go to the store via battlefield 4s main menu screen. Youll then see second assault and china rising available to download.
Anonymous
12 years ago
ya it says null name for me but i click on it and it tells me that i already have the content and to check the games and apps collection and when i check theres nothing there
Anonymous
12 years ago
, I have premium for my PS4 and once I was in the game I went into the store to download the Second Assault DLC. I downloaded but said it couldn't be installed. delete it and try again. Same thing happened, but this time after I deleted the I went back to the store and under where it gives you the option to buy Premium, the SA DLC now just says "Null Name" and I can't even click on it. WHATS UP with this need help
Anonymous
12 years ago
, I have premium for my PS4 and once I was in the game I went into the store to download the Second Assault DLC. I downloaded but said it couldn't be installed. delete it and try again. Same thing happened, but this time after I deleted the I went back to the store and under where it gives you the option to buy Premium, the SA DLC now just says "Null Name" and I can't even click on it. WHATS UP with this need help

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BF4 on Xbox One, trying to download Second Assault but it says "Null Name"

18 Replies

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