Cant access giants shadow/i have premium/i just upgraded to xbox one s

@kev1lar Hi, are you using the same gamertag/account as before? Are you picking up your account/soldier progress from the same place as before?

Your Premium content is linked to the account that you first redeemed the code on. 

If you're on the same account, can you try restarting your system then check again. Restart it by holding the front button until it beeps and shuts down. 

Thanks. 

Yes same gamer tag and account. I'll try tonight to reset and report back

I am having the exact problem. Called Xbox today and they told me to call EA. I've deleted and reinstalled the game. Still nothing. I pre ordered the ultimate edition and it's acting like I just purchased the basic game.

I hard restarted my system and still nothing

I have the same issue, I called EA and the said "it broke all you can do is (wait for it, wait for it)

Nothing"

Ok so still no answer glad I paid for early access and can't even get some support. What a joke and scam. Please support your product and customer before they run

I still have no access to early in lister skins so I would think know this will happen next map pack. Anyone find a cure yet?

Same here! Upgraded to Xbox One X