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Ou7_of_space's avatar
Ou7_of_space
5 months ago

Cant download Battlefield 1 "Something went wrong" ....

I am trying to download BF1, but the game stops at 99% and gives me error, it says - "Something went wrong. An unknown error occured. Restart the EA APP and try again, or reach out to support". In the download menu shows, that the app tries to download 6 mb and its just on a loop and cant download them and just sends me the message again, that I have to restart.

I restart the app and try again and nothing. Downloaded the game 3 times and it was the same outcome. I cleared the cache, the patch directory, I have space on my ssd, tried to install on another drive aaannd nothing. 

battlefield 1

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  • Ou7_of_space's avatar
    Ou7_of_space
    5 months ago
    @Darth_Torrak I talked with someone in EA and they said they have no idea. They redirected me to the troubleshooting site, told me to use another internet connection and that was it.
  • Gri40's avatar
    Gri40
    5 months ago

    The live chat of EA Help has been of exactly 0 help in resolving the issue and I'm getting desperate to reach an EA representative via different methods. I've been having problems with downloading Battlefield 1 from the EA app for the last few months, ranging from the download restarting immediately after completion, to getting stuck on downloading a 6mb chunk after the main game is downloaded and showing me "Something went wrong. Try again later." error. I have cases #190751934 and #177109888 for more details. Is there any information about that?

  • Gri40's avatar
    Gri40
    5 months ago

    Exactly the same issue, reinstalling EA App doesn't help, the indians in EA Help are.......well they exist i suppose. 

  • danisoff's avatar
    danisoff
    Hero
    5 months ago

    Hello @Gri40,

    I had the same issue while trying to download NFS Heat, the issue was fixed after reinstalling Windows. I tried everything else, from EA support to the numerous troubleshooting guides.

    Best regards,

    danisoff

  • Gri40's avatar
    Gri40
    5 months ago

    Hi @danisoff ,

    I think reinstalling windows is simply ridiculous solution for such a problem, considering its clearly an error with EA App lol

  • danisoff's avatar
    danisoff
    Hero
    5 months ago

    It fixed the issue for me, Windows reinstall takes 30 min max to finish. If you find a solution, please let us know so we can advise future players on how to resolve the issue. If you need any more help or information, I'm here to help @Gri40.

    Best regards,

    danisoff