cheater in BF3

Hello!

At the moment we can only offer assistance in English. Please post your issue in English instead and we will be able to help you.

- With kind regards,

  Timmie.

Hi,

So basicly I'm very-very disappointed because of the cheaters' presence in BF3 multiplayer and because I just can't have any help from you in that case or even answers. I wrote in Hungarian because I bought your software in Hungary and I thought that I can have an answer too in my language regarding my question which was that what can EA do against cheaters in BF3. Today I had a really obvious experience when I started to play in Gun Master mode and after 1 or maximum 2 (!) minute(s) a guy had 16 (!!!) kills. I wrote immediately to the admin reporting this obvious cheat or hack but did not even had a reply. After this I quit and I started new session in an other Gun master server and almost totally the same happened. I reported again and asked the admin to do something but it was an authomatic reply saying "play fair". My question was in my previous letter (in Hungarian) to EA that how could it happen that we (who paid for the software actually!) can not play with BF3 and do you plan to do something against cheaters to stop them ruining totally our fun or lets say our game experience? How can I get some help from you and how could it happen that a dedicated server's admin did not even reply or react??? I'm really disappointed and not only because of these hackers/cheaters or we can call them anyhow but because of this apathy on EA's side. Why do not you kick these guys out of your servers or why do not you monitor these admins/servers who give a **bleep** to the players (your costumers) and let these kind of offences against your company's reputation? Basicly I'm not interested about your brand or your policy in this issue I'm intreseted only that I want a game experience I paid for with similar possibilities among the players and avoid these hackers which is your responsibility in my oppinion. 

Waiting for your kind response, sincerelly

Sandor Mile dr.

1. Argh, wall of text :P
2. If you are here solely to complain you are in the wrong place. You are not talking to EA, Answers HQ is a place where users help other users with specific questions. We cannot fix bugs. We can confirm that the bugs are there, we can try and give some ways to circumvent problems and fix problems on your end, but we cannot fix problems that can only be fixed by EA.
3. If you want support in Hungarian you should go to the hungarian support site (somewhere on http://www.ea.com/hu), this site is currently in beta and thus for the time being, in English only
4. How to report cheaters: http://answers.ea.com/t5/Battlefield-3/How-to-Report-Cheating-in-Medal-of-Honor-Battlefield-3/m-p/144036#U144036
5. Server admins pay for the server they are admin on and thus they deside who they think is cheating
6. Be sure to join Punkbuster enabled servers, it helps a little.

Please accept solutions if they are correct and press the XP button if somebody helped you. This way you help others in the same situation.

Cheers
-Carbonic

Dear Carbonic,

Thanks for your answer, I try report these cheaters at the right place as you suggested.

Point 3 sounds funny by the way... Punkbuster is no help anyway.

Thank you again!

Regards:

Barbarian1975