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Player_3i3fkadk's avatar
Player_3i3fkadk
12 years ago
Solved

china rising dlc stopped working xbox one

Started the game up today and all my china rising content is gone. I cant play on the maps or use the weapons. I had to move the dlc file to my external harddrive and reformat it to get it to go away. The file would not uninstall. I redownloaded it and the same thing happened. Im currently redownloading all the map packs along with premium, though I have a feeling china rising is still not going to work (it wouldn't queue up like the other packs. Ive even uninstalled/reinstalled bf4 twice. Its like the file is corrupt now. So yeah, that's where im at. Any help would be nice.
battlefield 4
  • Anonymous's avatar
    Anonymous
    12 years ago

    No problem I'd move everything you can except Battlefield 4 you want to COMPLETELY REMOVE all DLC & Add-ons so you can do a fresh install, otherwise you might be keeping a corrupt file thats broken the DLC in the first place.

15 Replies

  • apollov7's avatar
    apollov7
    Seasoned Ace
    12 years ago

    Try clearing the Xbox One's system cache by following these steps:

    1) Un-install the game
    2) Turn off console for 3 minutes (Unplug everything as well)
    3) Plug the console back in and turn it on
    4) Connect back to Xbox Live
    5) Installing the game again (before installation it asks to update)

    Note: Do not start the game at all while it's updating or downloading.

    Also try these two things:

    • Go to Settings> Disc and Blu-ray> Persistent Storage> clear that out
    • Go  to Settings> Network Settings> Advanced Settings> Alternate Mac Address> clear that out> and restarting the console.

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    - Apollo v7 | Did I help you out? Reward me with XP! If I solved your question please hit "Accept as Solution".

  • ragnarok013's avatar
    ragnarok013
    Hero+
    12 years ago
    In addition to what Apollo stated, if you have the limited edition of BF4 that provided free access to China Rising be sure to go into your purchase\download history and re-download the China Rising entitlement file or you won't be able to re-download or use the China Rising expansion until the entitlement file is back on your Xbone's HDD.
  • Anonymous's avatar
    Anonymous
    12 years ago

    Hi Apollo,

    I'm having the same issue, and have a question regarding your suggestion.

    If I uninstall the game, will everything update (rank, unlocks, etc...) to my current status when I reinstall?

    Thanks in advance.

  • Anonymous's avatar
    Anonymous
    12 years ago
    I have had same problem, spoken to Xbox support & EA support but neither knew how to fix it, Xbox support refunded me £10 and removed my usage rights from the DLC so I could repurchase it 24hrs later however all I can do is reinstall it I cannot repurchase it meaning I have gained £10 but still cannot use any of the China Rising DLC (Maps, guns gadgets)

    UPDATE: Should explain that reinstalling it doesn't fix the problem that is why Xbox support suggested repurchasing DLC so I have new usage rights to the DLC in the hope the game would then pick up that I jave the DLC installed.
  • Anonymous's avatar
    Anonymous
    12 years ago
    If you uninstall game when you reinstall it your stats, campaign progress & everything will all be retrieved from the xbox cloud storage (where all your game saves are stored as well as on the console) & EA servers (battlelog) so you will not lose any of your progress, however having said that I have already tried all these steps & it does not fix the problem, feel free to try though as all ypur progress is saved to the cloud and will be synced when you start the game up again.
    Hope that was helpful.
  • Anonymous's avatar
    Anonymous
    12 years ago

    Thank you Maz for the comments.

    I'll try it out this weekend.

  • Player_3i3fkadk's avatar
    Player_3i3fkadk
    12 years ago
    So I've done everything that everyone here suggested and it hasn't fixed the issue. Thanks for all the suggestions guys. Anywho, the fact that I have premium and cant access any of the china rising dlc is unsat. Someone from EA or Dice needs to get on top of this asap because this is apparently turning into an issue for a lot of people besides me. I've never had a dlc just stop working for whatever reason. I'll definitely be asking for a refund if this isn't resolved soon. Good luck to you other guys who are having the same issue.
  • Anonymous's avatar
    Anonymous
    12 years ago
    Yeah I know what you mean, the only other suggestions I have is a factory reset (in system settings) but that would mean reinstalling EVERYTHING again I haven't tried this myself as I believe it will need a patch/update to fix.
    I recommend doing what I did and contacting xbox support and attempt to get refund as they gave me £10 to buy it again but they have not/cannot remove usage rights so I have basically recieved £10 for my troubles until a patch is released, not much but better than nothing.
  • Anonymous's avatar
    Anonymous
    12 years ago

    I HAVE FOUND A FIX!!!!

    So I bit the bullet & did a Factory Reset & it fixed the problem with the China Rising DLC not being picked up by the game, I will give you a step-by-step guide to what I did

    1.Unistall ALL Battlefield 4 items (Game, DLC all Add-on)

    2.Remove Your Xbox Live Account from the Xbox (This can be found by scrolling to the right in the 'Settings' section)

    3.Clear Local Saved Games (This can be found in the by going to 'Settings' > 'System')

    4.Your Xbox will restart after clearing local saved games.

    5.Now perform the 'Factory Reset' (Found below the 'Clear Local Saved Games' button in the 'System' section)

    6.Go through the initial Xbox set-up & sign back in to download your Xbox Live account.

    7.Install Battlefield 4 & allow Xbox to do it's thing until fully installed.

    8.Go to the Xbox Store & Re-install your Premium membership (Found in Battlefield 4's Add-ons section in the Store)

    9.Start up Battlefield 4 & go to the In-Game store & select the China Rising DLC, it will show the notification prompting you to install the DLC like it does when the map packs are first released & you download it for the first time.

    10.Let the DLC fully install (I kept the 'My Games' secton as my main screen with Battlefield running in the backgrond)

     When you go back to Battlefield upon installation completing your DLC should be working good as new.

    I hope this guide was easy to understand & hope even more that it works for you as well, if it does work for you please come back and post that it did work so others know its worth the annoyance of doing a factory reset.

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