Hello,so my BF4 keeps crashing up start up.My DxDiag: http://pastebin.com/r3y3CTMtCrash report:Spoiler (Highlight to read)Problem Event Name: APPCRASHApplication Name: bf4.exeApplication Version: 1.0.0.0Application Timestamp: 526b9042Fault Module Name: atidxx64.dllFault Module Version: 8.17.10.525Fault Module Timestamp: 5270242cException Code: c0000005Exception Offset: 00000000004bbd14OS Version: 6.2.9200.2.0.0.256.4Locale ID: 1044Additional Information 1: f572Additional Information 2: f572b718a547e2bed52af37bca1f6e2fAdditional Information 3: 77baAdditional Information 4: 77ba0b7e9f0cdbc63178b547850147ffProblem Event Name: APPCRASHApplication Name: bf4.exeApplication Version: 1.0.0.0Application Timestamp: 526b9042Fault Module Name: atidxx64.dllFault Module Version: 8.17.10.525Fault Module Timestamp: 5270242cException Code: c0000005Exception Offset: 00000000004bbd14OS Version: 6.2.9200.2.0.0.256.4Locale ID: 1044Additional Information 1: f572Additional Information 2: f572b718a547e2bed52af37bca1f6e2fAdditional Information 3: 77baAdditional Information 4: 77ba0b7e9f0cdbc63178b547850147ffGraphicscard infoSpoiler (Highlight to read)Driver Packaging Version 13.25.18-131029a-164333E-ATICatalyst Version 13.11Provider Advanced Micro Devices, Inc.2D Driver Version 8.01.01.13602D Driver File Path /REGISTRY/MACHINE/SYSTEM/ControlSet001/Control/Class/{4d36e968-e325-11ce-bfc1-08002be10318}/0001Direct3D Version 9.14.10.01001OpenGL Version 6.14.10.12614AMD Catalyst Control Center Version 2013.1029.1737.29798AMD Audio Driver Version 8.0.0.8814Driver Packaging Version 13.25.18-131029a-164333E-ATICatalyst Version 13.11Provider Advanced Micro Devices, Inc.2D Driver Version 8.01.01.13602D Driver File Path /REGISTRY/MACHINE/SYSTEM/ControlSet001/Control/Class/{4d36e968-e325-11ce-bfc1-08002be10318}/0001Direct3D Version 9.14.10.01001OpenGL Version 6.14.10.12614AMD Catalyst Control Center Version 2013.1029.1737.29798AMD Audio Driver Version 8.0.0.8814Running:Windows 8 Enterprise 64-bitIntel(R) Core(TM) i5-2500 CPUAMD Radeon HD 7900 SeriesWhat should I try to fix it?

I too am having multiple episodes of this crash. Sometimes straight away, other times after 15 mins of play..

Same here..I can play for about 15-20 min without any problems at all.Windows Version: Microsoft Windows 8, 64-bitProcessor: Intel(R) Core(TM) i7-4770K CPU @ 3.50GHzGraphics Card: GeForce GTX TITAN

Do you guys have the evaluation version (Enterprise)?I cannot upgrade this to 8.1 and was thinking maybe that would have ironed out some other issues.

have you updated your .net framework to latest (4.5.1)?here's a link for 4.5.1 download page.Other then that the atidxx64.dll is a dx11 driver file. try also updating dx with the direct x web setup softw.Post back with the solution if you got it working somehow.

Hi Jushi,I updated .net and still crashes, except now the desktop is white and you cannot get into task manager. You can tab around and see the taskbar, but I have to get the 'settings' cog up when hoevering on the right and reboot to get normal use back.I have updated as much as possible now and all default settings in the BIOS. Still crashes in single player and multi player.

Crashing - Win8 x64 - atidxx64.dll

11 Replies

Zombievvorm
12 years ago
I too am having multiple episodes of this crash. Sometimes straight away, other times after 15 mins of play..
Anonymous
12 years ago
Same here..
I can play for about 15-20 min without any problems at all.
Windows Version: Microsoft Windows 8, 64-bit
Processor: Intel(R) Core(TM) i7-4770K CPU @ 3.50GHz
Graphics Card: GeForce GTX TITAN
Zombievvorm
12 years ago
Do you guys have the evaluation version (Enterprise)?
I cannot upgrade this to 8.1 and was thinking maybe that would have ironed out some other issues.
Jushi85
12 years ago
have you updated your .net framework to latest (4.5.1)?
here's a link for 4.5.1 download page.
Other then that the atidxx64.dll is a dx11 driver file. try also updating dx with the direct x web setup softw.
Post back with the solution if you got it working somehow.
Zombievvorm
12 years ago
Hi Jushi,
I updated .net and still crashes, except now the desktop is white and you cannot get into task manager. You can tab around and see the taskbar, but I have to get the 'settings' cog up when hoevering on the right and reboot to get normal use back.
I have updated as much as possible now and all default settings in the BIOS. Still crashes in single player and multi player.
CoIdlce
Rising Novice
12 years ago
I'm no longer getting this error.
Did the following:
Run BF4 as administrator
Update punkbuster
Reinstall beta driver for AMD graphics. (reboot too!)
Zombievvorm
12 years ago
My error has progressed from this since doing tons of tweaking and driver updates to just crashing the game with APPCRASH. Lately it either stops me from terminating the BF4.exe due to a white screen or a black screen that eventually requires a reboot. None of these produce a dump file or BSOD so I cannot collect any further information.
EA_Barry
Community Manager
12 years ago
Just FYI, atidxx64.dll is an AMD video driver so it was the video driver update that resolved this for coldice132.
Anonymous
12 years ago
i dont see the iformation, but the idea is installa beta driver 13.11 and should we work fine¡?
SashaBi5
10 years ago
I have this problem too. But if I use heli and jet the game work normal. When I push e and get out to ground my game crashes.
windows 8.1 x64
http://i.imgur.com/kcYsezO.jpg?1